Gessa

Virtual Assistant, Amazon Seller Account Specialist

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Overview

Looking for full-time work (8 hours/day)

at $16.00/hour ($2,816.00/month)

College Level

Last Active

April 15th, 2024 (35 days ago)

Member Since

January 27th, 2012

Profile Description

Working as a freelance virtual assistant, I've learned that character plays a vital role in achieving work-life balance. Skills and knowledge may be a factor but your character will keep you going. But having both makes you exceptional and that should be the goal!

Get the right hand for your business. With more than a decade of experience, I can help you lessen your workload and achieve your goals.

I have specialized in handling Amazon Seller Accounts both in FBA and FBM for over 6 years and I can provide the following services for your business:

? Product Listing - Manual and Flatfile Process, Bulk PDP Editing and Updating, Merging and Splitting Variations, Keyword Research, Optimize Listings
? Inventory Monitoring - Ensure all inventory is up-to-date, forecast inventory ensure  FBA listings are active, Fix Stranded Inventory and Suppressed Listings, Monitor the Voice of Customer
? Product Sourcing - Private Label. Online Arbitrage, and Wholesale Sourcing
Troubleshooting and Account Compliance - Ensuring the Account Health Status by monitoring Account Health and Performance Notification
? Reimbursements and Reconciliation - A-Z Claims, Chargeback Claims, and FBA Shipment Reconciliation, FBA Reimbursements
? SAFE T Claims - Ensure all FBM Returns are charged and refunded accordingly
PPC Campaigns and Promotions - Create Campaigns (Auto and Manual) and Manage Reports, Create Promotions via Discount Codes and Coupons/Vouchers
? Brand Registry - Hijacker Removal, A+ Content Updating, Storefront Updating, Giving Other Sellers Rights to Use Client's Brand, File IP Report Against Unauthorized Sellers
? Customer Service - Respond to Messages and Inquiries, Process Replacement Requests, Negative Feedback Removal
? FBA Shipment Creation - Create FBA Shipments for 3PL and Overseas Fulfillment Team
? 3PL Management

I also have experience in the following fields:
? Other eCommerce Platforms - Etsy, eBay, Shopify, WooCommerce
? Newsletter Creation and Integration of different applications like Automizely, Klaviyo, Mailchimp, and Madmimi
? Lead Generation and Web Research
? Non-Voice Support: (Live Chat and Email)
? SEO: Link Building or Back Linking (link insertion and guest post/paid post managing)
? Copywriting and Ghostwriting
? Managing Websites Powered by WordPress and Wix

I am well-versed in using different tools like the following:
? Google Products - Spreadsheet, Word, Google Photos, Google Maps
? Project Management Softwares: Asana | Trello | Basecamp | Slack | Upgrade to see actual info | ClickUp
? SocMed Pages and SocMed Scheduling Tools - Hootsuite and Zoho
? MS Office: Word | Excel | PPT
? Graphics Applications: Photoshop, InDesign, and Canva
? Amazon Tools - Helium10, JungleScout, Keepa

Are you looking for a helping hand? Let's talk!

Top Skills

E-Commerce » Amazon » Catalog Management

Experience: 5 - 10 years

E-Commerce » Amazon » Seller Central

Experience: 5 - 10 years

Customer Support » Ecommerce » Amazon

Experience: 5 - 10 years

Other Skills

Basic Information

Age
32
Gender
Female
Website
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Address
Cebu, Cebu
Tests Taken
None
Uploaded ID
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Sara Brumfield

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