Airbnb Case Manager | Admin Support | Travel Expert 

Overview

Looking for full-time work (8 hours/day)

at $5.68/hour ($1,000.00/month)

College  

Last Active

May 5th, 2024 (3 days ago)

Member Since

April 8th, 2019

Profile Description

Why choose me?
- I have been an experienced Airbnb Case Manager from Resolutions Level 2 for almost 2 years. I am an Airbnb Plus and Airbnb for Work Expert. I know well about Airbnb - How policies work, handle complaints, file a claim, and deal with guests. I know what are the needs of guests, reasons for complaints, and Listing settings and I even know how to sync calendars with other booking platforms. I am also very much aware of Airbnb’s Policy for Guests and Hosts including cleanliness and damages.

Apart from that, I worked with Delta Airlines as a Flight Specialist for a year (Customer Experience Specialist)

I also worked with Expedia Gold as a Flight, Hotel, and Package Specialist. (Customer Service Specialist) for 2 years and 6 mos. My role is to help guests with their complaints, and bookings and even contact our Airline and Hotel partners all over the world. My role includes making phone calls, sending emails, and making sure that every customer is happy.

I also have experience working as a Property Manager with Bungalow Living for 6 months. I am the one who sets appointments for repairs and installments, creates shells for properties, and prepares lease contracts.

To highlight, I am a licensed Travel Consultant in Ontario, Canada (TICO Certified). Having an interview with me would help you better understand how devoted, patient, and understanding I am to my job.

I also would like to highlight that I am a critical thinker with effective research skills. I work under pressure, I take pressure positively. I am a great multitasker. I also make sure that I understand guests' concerns by putting myself in their shoes. I am also willing to learn and share my knowledge with others.
I believe that the skills and experience that I have will help you decrease the training time and mean that I am well prepared to help you with your business.
If you are interested in me, please send me an email for an invitation for an interview and I’ll be glad to answer your questions! :)