Property Management Virtual Assistant | Experienced CSR

Overview

Looking for full-time work (8 hours/day)

at $7.95/hour ($1,400.01/month)

Bachelors degree

Last Active

April 23rd, 2024 (3 days ago)

Member Since

April 6th, 2019

Profile Description

Are you seeking a skilled and versatile Virtual Assistant to elevate your hospitality business? Look no further. I'm well-equipped with a diverse skillset tailored to meet your needs. 

Brief information:
-Worked as Resolutions 2/Airbnb Case Manager for 2 years
- Airbnb/Property Management VA for 2 years

Here's what I do:

-Call handling: Possesses exceptional call handling abilities, ensuring that your guests' inquiries and concerns are addressed promptly and professionally. With a friendly and empathetic approach, guarantees a positive and personalized customer experience. 

-Email management: Effective communication is at the heart of hospitality. This pro is adept at managing email correspondence, ensuring that all guest queries, reservations, and special requests are handled with precision and attention to detail. 

-Live Chat Support: In today's fast-paced world, live chat support is essential for instant customer engagement. This pro excels at providing real-time assistance through live chat, enhancing guest satisfaction and retention. 

-Multitasking Queen: Multitasking isn't a chore; it's my second nature, ensuring nothing slips through the cracks. 

-Property Management Expertise: Proficiency in handling property listings, bookings, inquiries, and guest relations, particularly for platforms like Airbnb and Upgrade to see actual info. 

-Software Proficiency: Familiarity with specialized hospitality software such as Hospitable and Track for property management. Ensuring efficient and accurate operations. 

In summary, I am an all-in-one solution you need to enhance customer satisfaction, streamline property management, and optimize your business operations. With a focus on professionalism, efficiency, and guest-centric service, I'm your partner for success in the ever-evolving world of hospitality. 


Now, who wouldn't want that? Let's chat!