I am a calm, patient, and well-oriented individual with a strong sense of responsibility and a passion for delivering excellent service. Known for being flexible, hardworking, and eager to grow, I thrive in dynamic environments and always strive to exceed expectations.
With over four years of experience in customer service and team leadership, I bring solid expertise to the table. I worked for two years as a Customer Care Expert at UPS, specializing in tracking, shipping, supplies, and billing. I then transitioned to T-Mobile, where I served as an Account Specialist before being promoted to Team Leader (Supervisor)—a role I have held for over two years and continue to excel in.
I possess strong computer and typing skills, enjoy exploring new tools and systems, and am a fast learner who adapts quickly to change. I am now seeking a long-term, stable opportunity where I can continue to grow professionally while contributing to the success of the company.
“There are just so many skills that the Filipino market has that they bring to the table. It's been amazing.”
Samori Coles
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