Assistant Quality Manager

Overview

Looking for part-time work (4 hours/day)

at $4.96/hour ($480.00/month)

Bachelors degree

Last Active

July 1st, 2026 (14 days ago)

Member Since

April 3rd, 2019

Profile Description

Customer Service | Quality Assurance
8 Years BPO Experience | Lean Six Sigma Certified | Licensed Professional Teacher

Hi! I’m Arlyn — a results-driven and detail-oriented professional with 8 years of solid experience in the BPO industry. I’ve grown through roles such as Customer Service Representative, Quality Analyst, QA Supervisor, and Assistant Quality Manager mainly on the travel and hospitality vertical.

I specialize in delivering excellent customer experiences through:
- Email & Chat Support
- Quality Assurance & Coaching

With my background, I’ve developed strong analytical skills, a sharp eye for quality, and the ability to thrive in fast-paced, customer-focused environments. I’m also Lean Six Sigma trained and certified — equipped to help streamline processes and boost efficiency.

Tools I Use Proficiently:
Canva | Zendesk | Freshdesk | Microsoft Office | Slack | FrontApp | Helpwise | Hubspot (Minimal)

Credentials:
- Licensed Professional Teacher
- Bachelor of Technical Teacher Education (Major in Food and Service Management)

I’m currently looking for a part-time remote opportunity in email or chat support where I can contribute my experience, strong work ethic, and positive attitude. I’m passionate about providing top-tier service, continuously learning, and helping teams succeed.

Let’s connect and build something great together!