Rona

CSR, SMM, Virtual Executive Assistant, Admin Assist

90 ID PROOF
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Overview

Looking for full-time work (8 hours/day)

at $7.00/hour ($1,232.00/month)

Bachelors degree

Last Active

April 21st, 2024 (7 days ago)

Member Since

April 1st, 2019

Profile Description

Hi there!

I am an experienced Executive Virtual Assistant and Customer Support Representative. My strengths lie in effective calendar management, project coordination, maintaining seamless communication channels, and providing excellent customer support.
With proficiency in using the following tools, I have successfully streamlined executive workflows and enhanced productivity. My organizational skills shine through in managing complex schedules and ensuring tasks are completed efficiently.

CRM: Zendesk, Gorgias, Tidio
E-Commerce: Shopify, WooCommerce, Etsy, Amazon
Graphic Design: Canva, Figma
Schedule meetings: Calendly, Doodle
Bookkeeping: Quickbooks, Excel, Sheets
Administrative tasks: Microsoft Office, G Suite
Client communications: Slack, Zoom
Social media marketing: Hootsuite, Buffer
All tasks as assigned: Trello, Asana, ClickUp

Throughout my career, I have achieved milestones in optimizing processes, improving communication structures, and contributing to the success of high-performing teams. My educational background further complements my practical experience, ensuring a holistic approach to tasks.

I am excited about the opportunity to bring my skills to your projects and contribute to your team's success.

Best regards,
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Top Skills

Professional Services » Management Services » Administrative Management

Experience: Less than 6 months

Customer Support » Email Support

Experience: 2 - 5 years

I've been doing customer service via email support and inbox management for over 3 years already.

Office and Administration » Leadership

Experience: 2 - 5 years

I've been a Team Manager for a BPO Company for over 3 years.

Other Skills

Customer Support

Experience: 2 - 5 years

Customer Support » Phone Support » English Speaking

Advertising » Facebook Ads

Experience: 6 months - 1 year

I have certification and portfolio to provide.

Human Resources » Payroll

Customer Support » Technical Support

Customer Support » Phone Support

Experience: Less than 6 months

Customer Support » Social Media Moderation

Customer Support » Forum/Community Moderation

Customer Support » Content Moderation/Management

Office and Administration » Translation

Office and Administration » Microsoft Excel

Office and Administration » Email Management

Experience: Less than 6 months

Basic Information

Age
29
Gender
Female
Website
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Address
SAMPALOC (NCR, MANILA), Metro Manila
Tests Taken
IQ
Score:  125
DISC
Dominance: 39%
Influence: 20%
Steadiness: 28%
Compliance: 13%
English
C2(Advanced/Mastery)
Uploaded ID
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