An experienced Process & Quality Analyst excellent with data analytics and reports creation. Highly proficient in spoken and written English with advanced Microsoft Excel skills. Equipped with variety of work experience towards sales and customer service environment related with airline/cruise reservations and telco companies based in Canada, NA and Australia. An analyst which monitors, measures and helps improve the company’s processes towards delivery of quality service ensuring guidelines are met to conform with client’s standards.
Experience: 10+ years
Experience: 2 - 5 years
Experience: 1 - 2 years
Experience: 1 - 2 years
“My business would not be able to go forward if it was not for them”
Gaurab - Adhikari
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