Current Employment Status:
Hired Full Time on Jan 18, 2022
MS Excel Skills:
- advanced formulas, tables and formatting
- pivot tables and pivot reporting
- VBA and macro
Social Media and E-Commerce Customer Service Skills:
- manage multiple social media accounts: FB, YT,
- Respond to negative and positive reviews in Amazon,
- Amazon Seller Central - manage returns, orders, and monitor and respond to messages
- eBay Portal, Walmart Seller Central - manage returns, orders, and monitor and respond to messages
- Experience with Spredfast, Bazaarvoice, Channel Advisor
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Order Management Skills:
- ensure orders are filled on time
- Resolve problems concerning transportation, logistics systems, imports or exports, or customer issues.
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