Jerralyn

Customer Service Representative

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Overview

Looking for full-time work (8 hours/day)

at $5.00/hour ($880.00/month)

Bachelors degree

Last Active

April 16th, 2024 (13 days ago)

Member Since

March 27th, 2019

Profile Description

Customer Service Advocate with more than a decade of experience in the BPO industry and nearly 14 years of experience in the Customer Service field. I take pride in my work and will ensure the resolution that your companyand customers are looking for.
I'm very dedicated, innovative, hardworking, and great team player. My core competencies revolve around but are not limited to:
- Customer Service- CSAT- Voice/Chat/Email Support
Resolves product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution.

Top Skills

Customer Support

Customer Support » Phone Support » English Speaking

Other Skills

E-Commerce » Inventory Management » Quality Control

Real Estate » Appointment Setting

Customer Support » Email Support

Customer Support » Phone Support

Customer Support » Social Media Moderation

Customer Support » Forum/Community Moderation

Customer Support » Content Moderation/Management

Office and Administration » Translation

Office and Administration » Microsoft Excel

Office and Administration » Data Entry

Office and Administration » Email Management

Office and Administration » Personal Assistant

Basic Information

Age
35
Gender
Female
Website
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Address
Manila, Manila
Tests Taken
None
Uploaded ID
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