Customer Service Advocate with more than a decade of experience in the BPO industry and nearly 14 years of experience in the Customer Service field. I take pride in my work and will ensure the resolution that your companyand customers are looking for.
I'm very dedicated, innovative, hardworking, and great team player. My core competencies revolve around but are not limited to:
- Customer Service- CSAT- Voice/Chat/Email Support
Resolves product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution.
“The more I stepped away from it, the more successful our Chanel became!”
- Jim Orr
Onlinejobs.ph "ID Proof" indicates if "they are who they say they are".
It DOES NOT indicate skill level.
ID Proof scores are 0 - 99 with 99 being the best. It is calculated based on dozens of data points.
It's intended to help employers know who they're talking to is real, and not a fake identity.