I have over 7 years of experience as an Operations Manager and 10 years combined experience in operations management and project management which I believe I can make use of my knowledge gained from these experiences in managing agile and/or complex projects and managing diverse day-to-day business operations.
• Has a growing customer and client relationship-based experience for more than 15 years in service delivery and business process outsourcing
• Has a proven leadership in Service Delivery, operations management, project management, client relations management, and business development
• Has successfully led special projects in the operations and initiated the creation of process documentation that contributed to streamlining complex processes
Additional Skills and Proficiency:
- Form Builders (Advance)
- MS Excel and Google Spreadsheet (Advance)
- MS Office Suite (Advance)
- Zoho CRM (Advance)
- Zapier (Average)
- WordPress (Average)
- Bookkeeping (Basic)
- Writing (Average)
- Photoshop and Video Editing (Basic)
“I have a team of 6 VA's that pretty much do everything for me”
Elishama Jiles
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