8084e f4d90281dbc09d

General Virtual Assistant/Customer Support Specialist

70 ID PROOF
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EXPECTED SALARY
Php 40,000.00/month
( $748 USD )
EDUCATIONAL ATTAINMENT
Not Specified
AVAILABILITY
40 hrs/wk
( $4.32 USD/hr )
EXPERIENCE OVERVIEW
11 years in the BPO industry focused on Customer Service with previous experience in Quality Monitoring and Leadership
BASIC INFORMATION
Age:
42
Gender:
Female
Location:
Baguio City, Benguet
Tests Taken:
IQ
Score:  120

DISC
Dominance:37%
Influence:20%
Steadiness:28%
Compliance:15%

English
 C1(Advanced)
Last Active:
November 30th, 2022 (59 days ago)
Member Since:
March 27th, 2019
SKILL SUMMARY

I worked in a fast paced call center industry for more than 11 years. I am computer literate and have strong leadership skills and I am proficient at building and maintaining professional relationships. 

Here are online virtual services I offer:

Data Entry
Transcription
Forms & reports creation
Internet research
Customer Service
Transaction Coordination

My previous job experiences helped me gain expertise in gathering data from our customers, creating reports and other administrative tasks. I also have a strong background in customer service, both over the phone or through email conversations. 

I am a passionate and hardworking Virtual Professional who makes sure that I provide excellent and accurate results. I am equipped with the skills to be the best in what I do. I am results oriented and can work under pressure. Known for taking initiatives, I am confident that I will be able to help my clients grow their businesses.

WORKER SKILLS
TOP SKILLS
  • Admin Assistant
  • Data Entry
  • Email Management
  • Excel
  • Quality Assurance
  • Transcription
  • Speaking
  • Writing
  • Sales Representative
  • Customer Support
  • Email Support
  • Phone Support
  • Tech Support

Office & Admin (Virtual Assistant)
EXPERIENCE

I have 7 years of experience in Quality Assurance where I honed my skills in transcription and reporting.

SKILL RATING
  • Admin Assistant
  • Appointment Setter
  • Data Entry
  • Email Management
  • Event Planner
  • Excel
  • Human Resource Management
  • Personal Assistant
  • Project Coordinator
  • Quality Assurance
  • Recruitment Assistant
  • Research
  • Transcription
  • Travel Planning

English
SKILL RATING
  • Speaking
  • Translation
  • Tutoring Teaching
  • Writing

Writing
SKILL RATING
  • Blogging
  • Copywriting
  • Creative Writing
  • Ebook Writing
  • Editing Proofreading
  • Ghost Writing
  • Technical Writing
  • Web Content Writing

Sales and Marketing
SKILL RATING
  • Affiliate Marketing
  • Classified Ads Marketing
  • Craigslist Marketing
  • Direct Mail Marketing
  • Email Marketing
  • Facebook Marketing
  • Instagram Marketing
  • Lead Generation
  • LinkedIn Marketing
  • Mobile Marketing
  • Private Blog Network
  • Sales Representative
  • SEM
  • SEO
  • Social Media Marketing
  • Telemarketing
  • Video Marketing
  • YouTube Marketing

Advertising
SKILL RATING
  • Amazon Product Ads
  • Bing Ads
  • Creative advertising
  • Facebook Ads
  • Google AdWords
  • Instagram Ads
  • Media Buys
  • Other Ad Platforms
  • Scientific advertising
  • Youtube Ads

Web Development
SKILL RATING
  • ClickFunnels
  • Drupal Development
  • Infusionsoft
  • Javascript
  • Joomla Development
  • Laravel
  • Magento
  • Mysql
  • Optimizepress
  • PHP
  • Shopify

Customer Service & Admin Support
SKILL RATING
  • Community Forum Moderation
  • Content Moderation
  • Customer Support
  • Email Support
  • Phone Support
  • Tech Support

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