I have over 9 years of experience in the healthcare industry, with a background as a Pharmacist as well as in healthcare operations and backend support.
In my current role, I focus on improving workflows, streamlining systems, and enhancing overall operational efficiency. I have experience reviewing processes, identifying inefficiencies, and implementing practical, sustainable improvements that help services run more smoothly—particularly behind the scenes.
I have worked closely with clinical
psychologists, therapists, and allied health professionals, supporting clients with mental health needs while optimising backend operations and administrative systems.
I am highly familiar with platforms such as Halaxy, Zanda, Splose, and other healthcare practice management tools commonly used in Australia.
Services I offer:
Remote patient monitoring
Medical scribing / transcription
Customer care support
Data entry, management, and client profiling
Medical and general administrative assistance
Extensive experience with Zanda and Halaxy systems
Workflow and template setup for Halaxy and Zanda
Clinic startup support (systems setup, workflows, and admin structure)
I provide virtual assistance services with a focus on long-term collaboration. My goal is to bring value through reliable, efficient, and cost-effective support that helps improve day-to-day operations and overall workflow performance.
“My life has gotten so much better. It changed my life, and I know it can change yours”
- Lukas Rohler
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