0128b cd8d409 4fd0

Operations Manager

85 ID PROOF
Timeproof:
EXPECTED SALARY
Php 90,000.00/month ( $1,862 USD )
40 hrs/wk ( $10.58 USD/hr )
EDUCATION
Bachelors degree
EXPERIENCE
2 years as a Team Leader, 4 years as an Operations Manager
BASIC INFORMATION
Age:
31
Gender:
Male
Tests Taken:
IQ
Score:  125

DISC
Compliance:14
Dominance:63
Influence:9
Steadiness:14

English
 C2(Advanced/Mastery)
Last Active:
2020-01-14
Member Since:
2019-03-23
SKILL SUMMARY

Operations Manager, Team Leader, Client Support, Virtual Assistant
11 years in the industry, adept in managing group of leaders with expertise in operations and client-facing environment. Experience in Project Management, Service to Sales, Process Improvement, People Development, Volume Capacity, and Staffing.
2 years of experience as a Team Leader, handling 16 consultants to hit client targets.
4 years of experience as an Operations/Project Manager, handling 150+ FTEs with 11 Team Leaders under my cluster.
Proficiency in Microsoft Office and Google tools.
Proficiency in Social Media Applications: Facebook, Instagram, Twitter, Reddit, Tumblr, WordPress, Linked in
Proficiency with client based CRM: Siebel, Infusionsoft

WORKER SKILLS
TOP SKILLS
  • Admin Assistant
  • Data Entry
  • Email Management
  • Excel
  • Human Resource Management
  • Quality Assurance
  • Recruitment Assistant
  • Research
  • Speaking
  • Writing
  • Copywriting
  • Editing Proofreading
  • Email Marketing
  • Facebook Marketing
  • Customer Support
  • Social Media Moderation
  • Other Project Management

Office & Admin (Virtual Assistant)
EXPERIENCE

I have 2 years experience as a Team Leader and 4 years as an Operations/Project Manager in a BPO setting, 1-year experience in social media moderation.

SKILL RATING
  • Admin Assistant
  • Data Entry
  • Email Management
  • Excel
  • Human Resource Management
  • Quality Assurance
  • Recruitment Assistant
  • Research

English
SKILL RATING
  • Speaking
  • Writing

Writing
SKILL RATING
  • Copywriting
  • Editing Proofreading

Marketing & Sales
SKILL RATING
  • Email Marketing
  • Facebook Marketing
  • LinkedIn Marketing

Customer Service & Admin Support
EXPERIENCE

I have a total of 11 years of experience in customer service in a BPO setting, 2 years as a Team Leader and 4 as an Operations Manager

SKILL RATING
  • Customer Support
  • Social Media Moderation

Project Management
EXPERIENCE

4 years of experiences in process improvement on customer support as a Project/Operations Manager

SKILL RATING
  • Other Project Management

Onlinejobs "ID Proof" Indicator Indicates if "they are who they say they are".

DOES NOT Indicates skill level.

ID Proof scores are 0 - 100 with 100 being the best. It is calculated based on dozens of data points.

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