Current Employment Status:

Hired Part Time on Aug 23, 2017

Project Manager, Technical Writer, Documentation QA Social Media Marketer,

84 ID PROOF
Timeproof:
EXPECTED SALARY
more than Php 100,000.00/month ( $2,020 USD )
40 hrs/wk ( $11.68 USD/hr )
EDUCATION
Post-graduate degree (Masters, Doctorate, etc.)
EXPERIENCE
I can provide a separate sheet for a detailed list.
CURRENT EMPLOYMENT STATUS
Hired Part Time on Aug 23, 2017.
BASIC INFORMATION
Age:
36
Gender:
Female
Tests Taken:
None
Last Active:
2019-11-12
Member Since:
2012-01-09
SKILL SUMMARY


I have worked with various multinational IT software company as  a Technical Writer, Project Manager/Administrator, Documentation QA, Editor and Digital Media officer. I was recently been part of an Australian company as a Technical Writer. Prior to that, I’ve been an English Communication Instructor in the academe. I have been to sales and customer service as well in Upwork. I am also a virtual assistant, a project manager, a social media marketer, a back-end support virtual assistant.
To name a few, I have
working knowledge in the following tools: ClickFunnels, WebinarJam, Zendesk, InfusionSoft, Google apps, Basecamp, MS Office, Mindjet Mind Manager, Market Samurai, Google analytics, Google Extensions,
Wordpress, WebCEO, SurveyMonkey, GotoMeeting, Drop Box, Live Person, SharePoint, Express Scribe, Jing, Snagit, XML Mind, Unfuddle, Posterous, Squidoo, Hubpages, Mikogo, Trello, Hubspot, Bufferapp, Socialoomph, Canva, SnapEngage, Wrike, Scribd, TeamWork, Thrive Themes, GoToWebinar, GoToMeeting, BrainKeeper, Zerys, SEMRush, Moz, MajesticSEO, SocialBro, Libsyn, Soundcloud, iTunes, Feedly, Netvibes, ResultFlow, Evernote, Aweber, etc.
With these know-how, I consider myself Jill-of-all-Trade as I have been to various fields and industries and gained knowledge. I am always open to emerging technology that I know would keep me updated.

WORKER SKILLS
TOP SKILLS
  • Admin Assistant
  • Data Entry
  • Email Management
  • Human Resource Management
  • Project Coordinator
  • Quality Assurance
  • Research
  • Transcription
  • Speaking
  • Translation
  • Tutoring Teaching
  • Writing
  • Copywriting
  • Creative Writing
  • Editing Proofreading
  • Technical Writing
  • Web Content Writing

Office & Admin (Virtual Assistant)
EXPERIENCE

PROJECT MANAGER/VIRTUAL ASSISTANT /BACK-END SUPPORT Cloud Marketing Services Sept 2014- June 2015 -Manage, maintain and update website blog posts to multiple wordpress accounts. - Source and create blog images using Canva. - Schedule blog promotion on social media channels via Hubspot, Bufferapp and Edgar. - Manage social media posts to Facebook, Twitter, Google +, Linkedin, and Pinterest. - Manage, maintain and update google spreadsheet database. - Prepare email drafts and responses to the clients, customers and 3rd party vendors. - Collaborate with the content writer, designer, video editor regarding landing page content and the video editing and graphic creation. - Upload, tag and manage Youtube videos, Soundcloud and Libsyn podcasts. - Manage and promote podcasts in iTunes and Stitcher. - Upload up-to-date content to Aweber and Survey Monkey. - Create and promote monthly social media editorial calendar. - Perform web research and diary management tasks - Attend meeting, suggest necessary process transformations to make the daily tasks efficient. - Implement Trello as the project management tool. - Cleaned up and maintain accuracy of the files in Dropbox. SOCIAL MEDIA COORDINATOR/ VIRTUAL ASSISTANT Mojo Marketing May 2013- August 2014 - Research thought leadership and technology blogs and ordered them to be rewritten in Zerys. - Coordinate closely with proofreaders and and relay comments and feedback to the writers and ensure writing quality and accuracy. - Coordinate with social media team on content promotional of thought leadership articles, microblogs, memes, infographic and events. - Schedule of thought leadership articles, microblogs, memes, infographic, and events announcement via socialoopmh and bufferapp. - Increase client’s twitter network via SocialBro. - Coordinate with the content team for infographic and meme outline conception. - Collaborate with development team with the visual and graphic creation. - Create and draft social media analysis proposal to prospective clients. - Assisted and act as PA for various admin works as the need arises. - Attend meetings and QA discussions regarding process improvement and quality reinforcement.

SKILL RATING
  • Admin Assistant
  • Data Entry
  • Email Management
  • Event Planner
  • Human Resource Management
  • Project Coordinator
  • Quality Assurance
  • Research
  • Transcription
  • Travel Planning

English
EXPERIENCE

ENGLISH TUTOR/INSTRUCTOR Chinese & Korean Students/Professionals Online/Onsite Per Client Basis - Provide the Chinese and Korean students the concepts, structures and complexities of English language. - Assist the chinese & korean students the proper usage of the English language. - Review students/professionals for TOEFL and ESL examinations. - Tutor grammar, American-accent pronunciation and correct word spelling. - Create visual aide and reviewers for toddlers and professional for motivational learning. . COLLEGE INSTRUCTOR AMA Computer College, Lucena City June 2007-Oct 2008 Handle the following subjects: - CCIT90 / CSCI90 – Thesis - CSCI 21 – Professional Ethics and Values - MG106C – Business Ethics - Technical Writing - Speech Communication 5 – Public Speaking - Speech Communication 4 – An Introduction to American Voice & Diction - Speech Communication 3 - Fundamentals of Speech Communication - SSCI01 – Society and Culture - Free Elective – Communication Competency with American Accent - Euthenics PROGRAM COOPERATION SPECIALIST AMA Computer College Lucena City May 2006 – May 2007 - Process application and secure Commission on Higher Education (CHED) permits for ABE programs within AMACC. - Set and up maintain laboratories required for programs to be offered. - Determine capex and other requirements for ABE programs. - Seek and maintain affiliation with hotels, bar, cafe’s and other institutions for OJT of their students. - Coordinate with HRS hiring of qualified and competent faculty and monitoring of their performance. - Do outreach programs and other marketing activities to promote the programs and generate enrollees. - Ensures that the programs are properly implemented in terms of curriculum and methodology. CALL CENTER INSTRUCTOR AMA Computer College Lucena City May 2006 - May 2007 - Use a comprehensive and updated lesson plan/syllabus for his/her students, which should be submitted on specified due dates. - Impart and shares knowledge to students with maximum proficiency. - Implement teaching methods and techniques considering factors such as student’s level of difficulty,lesson context, class hours and other related factors. - Consistently monitor students’ progress in learning through the use of evaluation tools such as quizzes, recitations, classroom participation, term examinations and other appraisal to facilitate the desired learning of students. - Share expertise and skills through membership and involvement in curricular and co-curricular committee of the College. - Attend to students’ problems and concerns and coordinate with other academic staff when problems beyond his jurisdiction arise. - Maintain and implement harmonious interpersonal relations with and among students. - Always serve the health, co-curricular /extra-curricular, and moral interest and welfare of the student with intelligent care. - Attend meetings, seminars, in service training, conferences, and symposium in and out of the College,and keep abreast with the latest trends in his field of specialization. - Strive hard to achieve professional competence thru research and higher studies. UNIVERSITY INSTRUCTOR Southern Luzon State University Lucban, Quezon June 2005 - Mar 2006 Handle the following subjects: - Communication 3 – Print Media: Principles & Practices - Communication 4 – Writing for Print - Communication 6 – Introduction to Theater - English 3 – Speech and Oral Communication - English 2 – Technical Report Writing - English 1 – Study and Thinking Skills in English - English Plus – Vocabulary Building & Communicative Grammar - Literature 1 – Philippine Literature - Literature 2 – Literatures of the World Perform the following tasks: -Editor and Adviser – The Vision (Official Publication of SLPC Accreditation) - Adviser – BA Communication Freshmen Students - Member – Research Committee ( SLPC Accreditation ) - Member – Documentation Committee ( SLPC Accreditation )

SKILL RATING
  • Speaking
  • Translation
  • Tutoring Teaching
  • Writing

Writing
EXPERIENCE

TECHNICAL WRITER Open iT, Inc. Norway/Philippines April 2009?Aug 2011 - Increase traffic and hit rate to to the Open iT, Inc, website - Improve rankings on search engines - Review web’s graphical layout for the web renewal project - Work on documentation and other marketing material - Coordinate with technology partnerships - Analyse the number of visitors to a website and their activity on the site using web analytics software - Report marketing updates and statistics to their colleagues - Work on web renewal project to improve its ranking on Google, Yahoo!, etc - Run internet/ mail marketing campaigns - Promote a website on blogs, forums and wikis - Work closely with web editors, designers and web developers. FREELANCE RESEARCHER/EDITOR Online/Onsite Per Client Basis - Conduct surveys, focus interviews and Focus Group Discussions. - Transcribe interviews and Focus Group Dicussions. - Recode and analyze data. - Edit technical researches. BOARD SECRETARY Lucena Retailers Multi-Purpose Cooperative Lucena City Dec 2005-August 2011 - Issue certificates of membership and keep a complete registry of all members. - Maintain a correct record of all meetings of the Board of Directors and the General Assembly and prepare necessary documents for the implementation of relevant actions - Ensure that all the policies and procedures of the cooperative are codified/contained in a manual. - Issue and certify the list of members who are eligible to vote and the list of members who are in good standing. - Serve notice of all meetings called and certify as to the presence of quorum in all meetings of the Board of Directors and the General Assembly. - Issue share certificates and maintain the stock and transfer book and serve as the custodian of the seal of the cooperative. - Performs the duties of the treasurer in case of the latter’s absence or inability to perform his duty .

SKILL RATING
  • Blogging
  • Copywriting
  • Creative Writing
  • Editing Proofreading
  • Ghost Writing
  • Technical Writing
  • Web Content Writing

Marketing & Sales
EXPERIENCE

COURSE CONSULTANT Informatics Computer Institute Lucena City Mar 2005 - Jun 2005 - Develop and delivers informative sales presentations based on customer needs - Utilize customer -focused techniques by assessing customer’s knowledge and making - Develop and delivers informative sales presentations based on customer needs - Utilize customer -focused techniques by assessing customer’s knowledge and making recommendations on which appropriate courses fit their needs and requirements - Initiate and/or implement varied and creative sales and marketing activities - Partner with Center Business Manager on activities that will increase understanding of the market - Participate in efforts geared towards meeting customer expectations - Build customer loyalty by developing and implementing various customer care strategies - Implement strictly the system processes and procedures relayed to enrollment and payment collection - Maintain necessary inputs by the Informatics Management Information System INBOUND SALES ASSOCIATE (Telemarketer) Ambergris Solutions Philippines Inc. Ortigas Center Mar 2004 - Aug 2004 - Place the orders of customers regarding computer spare parts. - Set-up an account for new customers who need to purchase computer parts. - Up-sell and cross-sell desktops and laptops spare parts. - Multi-task over ten applications in every transaction. OUTBOUND CUSTOMER INTERACTION ASSOCIATE Ambergris Solutions Philippines Inc. Ortigas Center Jan - Mar 2004 - Conduct telesurveys in small and medium-sized businesses across US and Canada - Verify basic information regarding small and medium-sized businesses. - Update the database of small and medium-sized businesses across all the states of US as well as Canada.

SKILL RATING
  • Direct Mail Marketing
  • Email Marketing
  • Lead Generation
  • Mobile Marketing
  • Sales Representative
  • SEM
  • SEO
  • Social Media Marketing
  • Telemarketing
  • Video Marketing

Web Development
EXPERIENCE

PROJECT MANAGER/VIRTUAL ASSISTANT /BACK-END SUPPORT Cloud Marketing Services Sept 2014- June 2015 -Manage, maintain and update website blog posts to multiple wordpress accounts. - Source and create blog images using Canva. - Schedule blog promotion on social media channels via Hubspot, Bufferapp and Edgar. - Manage social media posts to Facebook, Twitter, Google +, Linkedin, and Pinterest. - Manage, maintain and update google spreadsheet database. - Prepare email drafts and responses to the clients, customers and 3rd party vendors. - Collaborate with the content writer, designer, video editor regarding landing page content and the video editing and graphic creation. - Upload, tag and manage Youtube videos, Soundcloud and Libsyn podcasts. - Manage and promote podcasts in iTunes and Stitcher. - Upload up-to-date content to Aweber and Survey Monkey. - Create and promote monthly social media editorial calendar. - Perform web research and diary management tasks - Attend meeting, suggest necessary process transformations to make the daily tasks efficient. - Implement Trello as the project management tool. - Cleaned up and maintain accuracy of the files in Dropbox. SOCIAL MEDIA COORDINATOR/ VIRTUAL ASSISTANT Mojo Marketing May 2013- August 2014 - Research thought leadership and technology blogs and ordered them to be rewritten in Zerys. - Coordinate closely with proofreaders and and relay comments and feedback to the writers and ensure writing quality and accuracy. - Coordinate with social media team on content promotional of thought leadership articles, microblogs, memes, infographic and events. - Schedule of thought leadership articles, microblogs, memes, infographic, and events announcement via socialoopmh and bufferapp. - Increase client’s twitter network via SocialBro. - Coordinate with the content team for infographic and meme outline conception. - Collaborate with development team with the visual and graphic creation. - Create and draft social media analysis proposal to prospective clients. - Assisted and act as PA for various admin works as the need arises. - Attend meetings and QA discussions regarding process improvement and quality reinforcement.

SKILL RATING
  • Drupal Development
  • Joomla Development
  • Wordpress Development

Webmaster
EXPERIENCE

PROJECT MANAGER/VIRTUAL ASSISTANT /BACK-END SUPPORT Cloud Marketing Services Sept 2014- June 2015 -Manage, maintain and update website blog posts to multiple wordpress accounts. - Source and create blog images using Canva. - Schedule blog promotion on social media channels via Hubspot, Bufferapp and Edgar. - Manage social media posts to Facebook, Twitter, Google +, Linkedin, and Pinterest. - Manage, maintain and update google spreadsheet database. - Prepare email drafts and responses to the clients, customers and 3rd party vendors. - Collaborate with the content writer, designer, video editor regarding landing page content and the video editing and graphic creation. - Upload, tag and manage Youtube videos, Soundcloud and Libsyn podcasts. - Manage and promote podcasts in iTunes and Stitcher. - Upload up-to-date content to Aweber and Survey Monkey. - Create and promote monthly social media editorial calendar. - Perform web research and diary management tasks - Attend meeting, suggest necessary process transformations to make the daily tasks efficient. - Implement Trello as the project management tool. - Cleaned up and maintain accuracy of the files in Dropbox. SOCIAL MEDIA COORDINATOR/ VIRTUAL ASSISTANT Mojo Marketing May 2013- August 2014 - Research thought leadership and technology blogs and ordered them to be rewritten in Zerys. - Coordinate closely with proofreaders and and relay comments and feedback to the writers and ensure writing quality and accuracy. - Coordinate with social media team on content promotional of thought leadership articles, microblogs, memes, infographic and events. - Schedule of thought leadership articles, microblogs, memes, infographic, and events announcement via socialoopmh and bufferapp. - Increase client’s twitter network via SocialBro. - Coordinate with the content team for infographic and meme outline conception. - Collaborate with development team with the visual and graphic creation. - Create and draft social media analysis proposal to prospective clients. - Assisted and act as PA for various admin works as the need arises. - Attend meetings and QA discussions regarding process improvement and quality reinforcement.

SKILL RATING
  • Content Management
  • Google analytics
  • Html
  • Wordpress

Customer Service & Admin Support
EXPERIENCE

UPWORK TELEMARKETER, APPOINTMENT SETTER, OUTBOUND CALL OFFICER INBOUND SALES ASSOCIATE (Telemarketer) Ambergris Solutions Philippines Inc. Ortigas Center Mar 2004 - Aug 2004 - Place the orders of customers regarding computer spare parts. - Set-up an account for new customers who need to purchase computer parts. - Up-sell and cross-sell desktops and laptops spare parts. - Multi-task over ten applications in every transaction. OUTBOUND CUSTOMER INTERACTION ASSOCIATE Ambergris Solutions Philippines Inc. Ortigas Center Jan - Mar 2004 - Conduct telesurveys in small and medium-sized businesses across US and Canada - Verify basic information regarding small and medium-sized businesses. - Update the database of small and medium-sized businesses across all the states of US as well as Canada.

SKILL RATING
  • Community Forum Moderation
  • Customer Support
  • Email Support
  • Phone Support
  • Social Media Moderation
  • Tech Support

Project Management
EXPERIENCE

PROJECT MANAGER/VIRTUAL ASSISTANT /BACK-END SUPPORT Cloud Marketing Services Sept 2014- June 2015 -Manage, maintain and update website blog posts to multiple wordpress accounts. - Source and create blog images using Canva. - Schedule blog promotion on social media channels via Hubspot, Bufferapp and Edgar. - Manage social media posts to Facebook, Twitter, Google +, Linkedin, and Pinterest. - Manage, maintain and update google spreadsheet database. - Prepare email drafts and responses to the clients, customers and 3rd party vendors. - Collaborate with the content writer, designer, video editor regarding landing page content and the video editing and graphic creation. - Upload, tag and manage Youtube videos, Soundcloud and Libsyn podcasts. - Manage and promote podcasts in iTunes and Stitcher. - Upload up-to-date content to Aweber and Survey Monkey. - Create and promote monthly social media editorial calendar. - Perform web research and diary management tasks - Attend meeting, suggest necessary process transformations to make the daily tasks efficient. - Implement Trello as the project management tool. - Cleaned up and maintain accuracy of the files in Dropbox. SOCIAL MEDIA COORDINATOR/ VIRTUAL ASSISTANT Mojo Marketing May 2013- August 2014 - Research thought leadership and technology blogs and ordered them to be rewritten in Zerys. - Coordinate closely with proofreaders and and relay comments and feedback to the writers and ensure writing quality and accuracy. - Coordinate with social media team on content promotional of thought leadership articles, microblogs, memes, infographic and events. - Schedule of thought leadership articles, microblogs, memes, infographic, and events announcement via socialoopmh and bufferapp. - Increase client’s twitter network via SocialBro. - Coordinate with the content team for infographic and meme outline conception. - Collaborate with development team with the visual and graphic creation. - Create and draft social media analysis proposal to prospective clients. - Assisted and act as PA for various admin works as the need arises. - Attend meetings and QA discussions regarding process improvement and quality reinforcement.

SKILL RATING
  • Marketing Project Management
  • Other Project Management
  • Software Development Project Management
  • Web Development Project Management
  • Writing Project Management

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