Junara

Customer Support Specialist with Chat,Billing Expertise &Technical Troubleshooti

With Timeproof

mark as hired

Overview

Looking for full-time work (12 hours/day)

at $3.32/hour ($960.00/month)

BS in Agricultural Business (Silliman University)

Last Active

July 5th, 2026 (3 days ago)

Member Since

March 18th, 2019

Profile Description

I am a reliable and detail-oriented Customer Support professional with 9 years of experience in customer service and 1 year of chat support experience. I have handled a wide range of customer concerns including billing inquiries, order tracking, refunds, replacements, activations, and technical troubleshooting while maintaining a high level of accuracy and professionalism.

My background includes managing customer interactions through chat and support systems, resolving escalations, documenting cases properly, and following established procedures to ensure smooth operations and customer satisfaction. I am comfortable working with multiple tools, handling repetitive tasks with precision, and meeting daily performance targets.

I am known for being calm under pressure, highly organized, and dependable. I thrive in remote work environments and value clear communication, consistency, and accountability. I am seeking a long-term role where I can contribute my customer support skills, attention to detail, and strong work ethic to support team success and business growth.