Account Manager | Business Development Manager

Overview

Looking for full-time work (8 hours/day)

at $12.00/hour ($2,112.00/month)

Associates degree

Last Active

June 1st, 2024 (16 days ago)

Member Since

March 7th, 2019

Profile Description

Longship Group(CareStaf Inc., Rove Staffing, Viking Staffing, Resolute Administrative Services, LLC)June 9, 2023 - Present
Account ManagerClinical & Non-Clinical
Manage accounts of all sizes by representing Rove and CareStaff Recruiting externally with clients and internally through recruiting team Upgrade to see actual infovelop a thorough understanding of the client’s position in the market, their hiring needs, and their strategy.Manage client input to effectively launch candidate searches with detailed direction and Upgrade to see actual infotablish and build strong working relationships with business leaders at all levels.Manage day-to-day client communication and ongoing relationships as it relates to current, new, and upcoming search opportunities.Prepare candidate presentations, gather client feedback, schedule interviews, perform post-interview follow-ups as well as manage and close offers. Represent the internal recruiting team to present qualified candidates and guide them through the process.Lead a team of Recruiters and an Account Specialist to support all search efforts.Provide recruiting team with ample direction and support to identify a pipeline of talent for assigned roles. Direct Recruiter sourcing priorities through consistent communication of job status, client feedback, and upcoming client needs.Assist Recruiters in candidate review before client submittal, as needed.Provide information to Recruiter and/or Candidate as it relates to interview preparation, client feedback, reference checks, and offers. Advise on job description posting priorities. Proactively remain connected to clients and the ever-changing market to access new search opportunities.

Longship Group(CareStaf Inc., Rove Staffing)March 28, 2023 - June 8, 2023
Business Development Manager(Allied Healthcare Professionals, RN,CNA, CMA,PRN, LPN)
Identify, analyze, and develop new sales opportunities in the marketDevelop and execute a strategy to achieve sales goalsDevelop and maintain relationships with potential customers to convert them into sales Upgrade to see actual infovelop and execute sales strategies that include prospecting, networking, and cold callingMonitor the status of existing accounts to ensure they are in a position to take advantage of new opportunitiesManage the ongoing development of prospects from the initial contact through their first 50% cycle to the full saleMaintain a strong understanding of the market, industry trends, competitive landscape, and company products/services.Collaborate with the sales team on developing new product roadmaps for both existing and new customers.Work closely with the Sales Operations team to ensure all activities are executed in accordance with company policies and procedures.Work closely with the Sales Operations team on all aspects of sales activities including customer acquisition, customer relationship management, prospecting, cold calling, marketing campaigns, etc.

Haulla - Ecube Labs Co., Upgrade to see actual infogust 15, 2022 - March 10, 2023
Business Development Manager
Researching the target industry to discover prospectingopportunities Planning and executing cold outreach in the form of emails andcalls to attract new leads Reaching out to prospects through calls or emails to assess their needsNurturing the leads and understanding their issues inside out Conducting product demos and handling questions, rejections, objections Relationship management with multiple decision-makers and stakeholders to add valueNegotiating and closing multiple sales deals to achieve highrevenueManaging all B2B selling operations and activities within a particular territory or zone or industry.

Scicom MSC BerhadJanuary 16, 2022 - October 31, 2022
Customer Service (Malaysia Airlines)
Advise and arrange travel for corporate business customers (both individuals and groups)Conduct analysis and research on travel options, and pro-actively anticipate traveler needs to sell additional servicesArrange and book domestic and international business travel, in a variety of complexity, for air, road, rail, and accommodationsUse various Global Distribution Systems (GDSs), including Amadeus.Ensure compliance with customers’ agreed travel policy, service provider policies, and regulatory requirementsUse positive telephone service techniques and act on special customer requestsCollaborate within your team to coach, mentor, and provide constructive feedback to improve service levels.


Transparent BPO, LLCAugust 18, 2021 - September 14, 2022
QA Specialist (QAS) | Team Coach | Subject Matter Specialist (SME) 
Develop and execute test plans to ensure that all objectives are met. Implement and monitor test scripts to assess functionality, reliability, performance, and quality of the service or product. Identify and remedy defects within the production process. Recommend, implement, and monitor preventative and corrective actions to ensure that quality assurance standards are achieved. Compile and analyze statistical data. Ensure that user expectations are met during the testing process. Draft quality assurance policies and procedures.

Transparent BPO, LLCFebruary 25, 2021 - August 14, 2021
Sales SpecialistSmartScripts, ExactCare Pharmacy, Green Farms Med
Make outbound and inbound customer calls to promote and sell pharmacy and services.Handles different accounts with the same LOBs.Qualify Patients with the pharmacy services that we offeredHandle customer concerns, needs, and requirements.Respond to and resolve customer inquiries.Clearly document transaction items with customers in the applicable platforms and systemsMaintain a high level of professionalism, sales/service skills with program and product knowledge to provide the best value-based solutions to the customer.Identify and escalate issues to supervisors.Perform other duties as assigned.
Acadsoc Online Academic SocietyMarch 29, 2019 – April 27, 2020
ESL Teacher 
Preparing for 1-to-1 online classesTeaching online with the textbooksDoing corrections and conducting effective instruction during theclassesDoing assessments and tests for the studentsAbiding by school regulations and management, achieving the teaching goal as scheduled with high quality
AJT DiabeticAugust 08, 2018, April 15, 2020
New Sales | Reorder Specialist WFH
Handle Inbound and Outbound calls to all Arriva Medical patients for Diabetic Testing Supplies (DTS) reorder and offer Durable Medical Equipment (DME) / Ancillary Products.Maintain working knowledge of quality standards & to client expectations.Handle Inbound and Outbound calls to all qualified DiabeticPatients in the US to match them with the best mail order supplierin the network with their insurance company.Enroll qualified Diabetic Patients in the network with their insurance companyVerify customer's insurance coverage in relation to products being Upgrade to see actual infoet daily and monthly productivity metricsAll other duties and responsibilities that may be assigned.
IBEX Global SolutionsJanuary 18, 2018, July 16, 2018
Subject Matter Expert | Floor Support
Operates as a Subject Matter Expert and Point of Escalation for issue resolutionOperates in tandem with Team Leads and Operations Leadership to create a culture of team efficiency and drive agent productivity. Identifying operational issues and suggesting possible improvements.Conduct Quality Assurance monitoring assessment of customer calls both recorded and Upgrade to see actual infoampion Continued Process Improvement Program for CSR processes, systems, and customer experience.Provide nesting support for new agents
Arriva Medical PhilippinesOctober 28, 2015 – Dec. 30, 2017
Reorder Specialist / Sales Representative
Handle Inbound and Outbound calls to all Arriva Medical patients for Diabetic Testing Supplies (DTS) reorder and offer Durable Medical Equipment (DME) / Ancillary Upgrade to see actual infoll customers to verify account information.Ability to use talking points.Verify customer's insurance coverage in relation to products being Upgrade to see actual infoet daily and monthly productivity metricsAll other duties and responsibilities that may be assigned.
Serco Global PhilippinesFebruary 2013 - March 2015
Hotel Reservation Specialist
Handling Inbound calls to Processes reservations of the guest and travel agent requirements and recommend suitable options for all customers and assist to confirm all reservations.Ensure all incoming calls with courtesy and ensure efficientresolutionof all guest inquiries for various hotel services and operations.Assist to book and block all rooms according to required standards and manage all special reservations and monitor all reservations.
EducationCertified Nursing Assistant2005 – 2006Adventist University of the PhilippinesAssociate Degree
Certifications
Certified TEFLInternational TEFL Professional Development Institute TEFL (Teaching English as a Foreign Language) E-Certificate, AprilUpgrade to see actual infohour online program
HIP001 - HIP003 - Understanding HIPAA
MLN Training: Combating Medicare Parts C and D Fraud, Waste, and Abuse Web-Based Training