Customer Service Representative/Technical Support Representative

89 ID PROOF
EXPECTED SALARY
Php 60,000.00/month ( $1,164 USD )
30 hrs/wk ( $9.70 USD/hr )
EDUCATION
Bachelors degree
EXPERIENCE
3 years as a Customer Service Representative, Virtual Assistant and Technical Support Representative in the Business Process Outsourcing industry handling International accounts.
BASIC INFORMATION
Age:
21
Gender:
Male
Tests Taken:
IQ
Score:  125

DISC
Compliance:6
Dominance:47
Influence:31
Steadiness:16

English
 C2(Advanced/Mastery)
Last Active:
2019-06-11
Member Since:
2019-03-03
SKILL SUMMARY

Good Day!

I was a customer service representative, virtual assistant and at the same time trained as a technical support representative in the Business Process Outsourcing industry, wherein I take inbound and outbound calls, respond to emails and live chat internationally.

I am handling concerns when it regards to
-billing
-account information
-basic to advance troubleshooting techniques
while providing the best customer service

I was assigned in a
-Telecommunications company
-streaming services
-gaming console provider
-financial institution

 and they are all based in the united states. Before that I was also a graphic artist wherein I get to design curtains, pillow cases and shirts for a local brand based here in the Philippines.

I should be hired because I know that my talent and my previous training can be used in your company while I discover a new skill set that can be improved while working with your company.

WORKER SKILLS
TOP SKILLS
  • Admin Assistant
  • Appointment Setter
  • Email Management
  • Personal Assistant
  • Project Coordinator
  • Research
  • Transcription
  • Speaking
  • Translation
  • Tutoring Teaching
  • Writing
  • Blogging
  • Photoshop
  • Customer Support
  • Email Support
  • Phone Support
  • Tech Support

Office & Admin (Virtual Assistant)
SKILL RATING
  • Admin Assistant
  • Appointment Setter
  • Data Entry
  • Email Management
  • Event Planner
  • Excel
  • Human Resource Management
  • Personal Assistant
  • Project Coordinator
  • Quality Assurance
  • Recruitment Assistant
  • Research
  • Transcription
  • Travel Planning

English
EXPERIENCE

I have 3 years in customer service and as technical support, I handle a technical account and a financial account based in the united states therefore I can assure you that I am fully equipped when it comes to these skills

SKILL RATING
  • Speaking
  • Translation
  • Tutoring Teaching
  • Writing

Writing
SKILL RATING
  • Blogging
  • Copywriting
  • Creative Writing
  • Ebook Writing
  • Editing Proofreading
  • Ghost Writing
  • Technical Writing
  • Web Content Writing

Marketing & Sales
SKILL RATING
  • Affiliate Marketing
  • Classified Ads Marketing
  • Craigslist Marketing
  • Direct Mail Marketing
  • Email Marketing
  • Facebook Marketing
  • Instagram Marketing
  • Lead Generation
  • LinkedIn Marketing
  • Mobile Marketing
  • Private Blog Network
  • Sales Representative
  • SEM
  • SEO
  • Social Media Marketing
  • Telemarketing
  • Video Marketing
  • YouTube Marketing

Advertising
SKILL RATING
  • Amazon Product Ads
  • Bing Ads
  • Creative advertising
  • Facebook Ads
  • Google AdWords
  • Instagram Ads
  • Media Buys
  • Other Ad Platforms
  • Scientific advertising
  • Youtube Ads

Web Development
SKILL RATING
  • ClickFunnels
  • Drupal Development
  • Infusionsoft
  • Javascript
  • Joomla Development
  • Laravel
  • Magento
  • Mysql
  • Optimizepress
  • PHP
  • Shopify
  • WooCommerce
  • Wordpress Development

Webmaster
SKILL RATING
  • Content Management
  • Cpanel
  • Css
  • Drupal
  • Ecommerce / Shopping Carts
  • Google analytics
  • Html
  • Joomla
  • Managing Servers
  • PSD to HTML
  • Webmaster Tools
  • Wordpress

Graphics & Multimedia
SKILL RATING
  • 3D Modeling
  • Adobe Indesign
  • Animation Specialist
  • Autocad
  • Graphics Editing
  • Illustrator
  • Logo Design
  • Photoshop
  • Print Design
  • Recording Audio
  • Shirt Design
  • User Interface Design
  • Video Editing
  • Web page Design

Finance & Management
SKILL RATING
  • Accounting
  • Bookkeeping
  • Business Plans
  • Financial Analysis
  • Financial Forecasting
  • Financial Management
  • Inventory Management
  • Invesment Researching
  • Payroll
  • Quickbooks
  • Strategic Planning
  • Xero

Customer Service & Admin Support
SKILL RATING
  • Community Forum Moderation
  • Content Moderation
  • Customer Support
  • Email Support
  • Phone Support
  • Social Media Moderation
  • Tech Support

Professional Services
SKILL RATING
  • Architectural and Engineering Services
  • Legal Services
  • Medical Services
  • Real Estate Services

Project Management
SKILL RATING
  • Design Project Management
  • Marketing Project Management
  • Other Project Management
  • Software Development Project Management
  • Web Development Project Management
  • Writing Project Management