Customer Support, Appointment Setter, Lead Generation, Virtual Assistant, Business
Development, Marketing/Sales, People and Talent Management
CUSTOMER SUPPORT
14 years
of demonstrated expertise in providing exceptional customer support across
phone,
customer satisfaction metrics. Exceptional problem-solving skills, adept at
identifying customer needs, providing timely and accurate solutions, and
ensuring customer satisfaction.
APPOINTMENT SETTING
4 years
proven track record in appointment setting, successfully managing calendars,
scheduling appointments, and ensuring seamless coordination between clients and
teams.
LEAD GENERATION
1 year
skilled in marketing and sales strategies implementing effective campaigns, and
driving revenue growth -through lead generation.
VIRTUAL ASSISTANT
7 years
of managing calendars, communicating with clients, and handling different tools
such as HubSpot, PipeDrive, LinkedIn Premium, Google Drive, HelpScout, and
Asana.
BUSINESS DEVELOPMENT
2 years
of strong business development acumen, identifying new opportunities, forging
strategic partnerships, and driving revenue growth through effective
negotiation and relationship building.
MARKETING/SALES
6 years of
excellent written and verbal communication skills, with the ability to
articulate ideas, build rapport with customers and colleagues, and use
different and effective approaches to handle special telephone tasks like taking
messages, callbacks, hold interruptions, and call transfers. Applied proper
phone etiquette to satisfy customers in various customer situations.
PEOPLE AND TALENT MANAGEMENT
3 years
of experience in talent management, leading and developing teams, fostering a positive
work environment, and driving employee engagement and performance.
Experience: 2 - 5 years
4 years proven track record in appointment setting, successfully managing calendars, scheduling appointments, and ensuring seamless coordination between clients and teams.
Experience: 5 - 10 years
14 years of demonstrated expertise in providing exceptional customer support across phone, email, and chat channels, consistently exceeding performance targets and customer satisfaction metrics. Exceptional problem-solving skills, adept at identifying customer needs, providing timely and accurate solutions, and ensuring customer satisfaction.
Experience: 5 - 10 years
14 years of demonstrated expertise in providing exceptional customer support across phone, email, and chat channels, consistently exceeding performance targets and customer satisfaction metrics. Exceptional problem-solving skills, adept at identifying customer needs, providing timely and accurate solutions, and ensuring customer satisfaction.
Experience: 5 - 10 years
6 years of excellent written and verbal communication skills, with the ability to articulate ideas, build rapport with customers and colleagues, and use different and effective approaches to handle special telephone tasks like taking messages, callbacks, hold interruptions, and call transfers. Applied proper phone etiquette to satisfy customers in various customer situations.
Experience: 5 - 10 years
14 years of demonstrated expertise in providing exceptional customer support across phone, email, and chat channels, consistently exceeding performance targets and customer satisfaction metrics. Exceptional problem-solving skills, adept at identifying customer needs, providing timely and accurate solutions, and ensuring customer satisfaction.
Experience: 1 - 2 years
1 year skilled in marketing and sales strategies implementing effective campaigns, and driving revenue growth -through lead generation.
Experience: 5 - 10 years
7 years of managing calendars, communicating with clients, and handling different tools such as HubSpot, PipeDrive, LinkedIn Premium, Google Drive, HelpScout, and Asana.
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