Gladys

Virtual Assistant, Team Manager, Customer service Representative

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Overview

Looking for full-time work (8 hours/day)

at $5.68/hour ($1,000.00/month)

Bachelors degree

Last Active

December 8th, 2022 (524 days ago)

Member Since

February 26th, 2019

Profile Description

Hi there! My name is Upgrade to see actual info. I’m an expert in Customer service professional based in Manila, Philippines. 
My work is focused on producing quality email responses and making a significant impact on customers. I possess a strong eye for detail and can thrive independently as well as in a team environment. For 6 successful years, I experienced dealing with different customers who are angry, frustrated, worried and afraid. Building an emotional connection with customers is not easy and it’s even harder when there are no verbal or physical cues to follow. 
You can count on my leadership, management, and interpersonal skills. My desire to keep learning has always been my key to success. I study, I take challenges positively, work hard for the goals I need to achieve while continuously striving for excellence. 

Top Skills

Customer Support

Customer Support » Email Support

Office and Administration » Travel Planning

Other Skills

Office and Administration » Transcription

Office and Administration » Data Entry

Customer Support » Phone Support » English Speaking

Office and Administration » Email Management

Marketing » Content Creation » Creative Writing

E-Commerce » Inventory Management » Quality Control

Human Resources

Real Estate » Appointment Setting

Office and Administration » Microsoft Excel

Office and Administration » Personal Assistant

Basic Information

Age
33
Gender
Female
Website
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Address
Quezon City, Metro manila
Tests Taken
IQ
Score:  125
DISC
Dominance: 44%
Influence: 32%
Steadiness: 7%
Compliance: 18%
English
C2(Advanced/Mastery)
Uploaded ID
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