PROFESSIONAL EXPERIENCE
Freelance Executive Virtual Assistant for Real Estate (June 2020 - Present)
• Sets quality appointments for Clients.
• Pre-qualifies buyer and seller leads and ensures they meet the client's criteria.
• Negotiates with FSBO’s and Expired Leads
• Generate leads through Circle Prospecting
• Nurtures leads and inputs them into the client’s database.
• Updating of database (Database Management)
• Creating marketing collateral such as flyers, signs, and brochures through different editing platforms.
• Transaction Coordination
• Pulling List and Skip Tracing
Telus International Philippines*Fitbit*CSR
• Responsible for assisting the customers of the wearable fitness gadget company Fitbit via live chat and
• Main duties include Troubleshooting devices, answering general and billing inquiries, processing replacement, and refunds, resetting the password, navigating the app/website, and canceling the account.
• Handle complaints provide appropriate solutions and alternatives within the time limits, and follow up to ensure resolution.
• Answer questions about warranties or terms of sale.
Harte-Hanks*Samsung*TSR
• Supported Samsung mobile devices via phone and
• Troubleshooting of mobile devices.
• Navigating the Apps/Settings
• Processing of returns for replacements
Onlinejobs.ph "ID Proof" indicates if "they are who they say they are".
It DOES NOT indicate skill level.
ID Proof scores are 0 - 99 with 99 being the best. It is calculated based on dozens of data points.
It's intended to help employers know who they're talking to is real, and not a fake identity.