Charlene

Go High level Expert (Workflow, Automations, Funnels)

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Overview

Looking for part-time work (4 hours/day)

at $11.36/hour ($1,000.00/month)

Associates degree

Last Active

April 25th, 2024 (9 days ago)

Member Since

February 20th, 2019

Profile Description

PROFESSIONAL EXPERIENCE  

Freelance Executive Virtual Assistant for Real Estate (June 2020 - Present)
• Sets quality appointments for Clients.
• Pre-qualifies buyer and seller leads and ensures they meet the client's criteria.
• Negotiates with FSBO’s and Expired Leads
• Generate leads through Circle Prospecting
• Nurtures leads and inputs them into the client’s database.
• Updating of database (Database Management)
• Creating marketing collateral such as flyers, signs, and brochures through different editing platforms.
• Transaction Coordination
• Pulling List and Skip Tracing

Telus International Philippines*Fitbit*CSR
• Responsible for assisting the customers of the wearable fitness gadget company Fitbit via live chat and email.
• Main duties include Troubleshooting devices, answering general and billing inquiries, processing replacement, and refunds, resetting the password, navigating the app/website, and canceling the account.
• Handle complaints provide appropriate solutions and alternatives within the time limits, and follow up to ensure resolution.
• Answer questions about warranties or terms of sale.

Harte-Hanks*Samsung*TSR
• Supported Samsung mobile devices via phone and email.
• Troubleshooting of mobile devices.
• Navigating the Apps/Settings
• Processing of returns for replacements

Top Skills

Real Estate » Appointment Setting

Customer Support » Phone Support » English Speaking

Office and Administration » Personal Assistant

Other Skills

SEO

Real Estate

Customer Support » Technical Support

Customer Support » Phone Support

Marketing » Email Marketing

E-Commerce » Inventory Management » Quality Control

Real Estate » Lead Generation

Customer Support

Customer Support » Email Support

Customer Support » Sales Support

Office and Administration » Data Entry

Marketing » Mobile Marketing

Basic Information

Age
30
Gender
Female
Website
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Address
taguig, National Capital Region
Tests Taken
IQ
Score:  125
DISC
Dominance: 32
Influence: 40
Steadiness: 23
Compliance: 5
English
C1(Advanced)
Uploaded ID
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