Independent IT Contractor

Overview

Looking for full-time work (8 hours/day)

at $40.00/hour ($7,040.00/month)

Bachelors degree

Last Active

March 16th, 2024 (50 days ago)

Member Since

February 14th, 2019

Profile Description

Qualification Highlights15 Years of IT End-User Support Specialization, 5 Years of Lead, Supervisory Experience15 years of experience Desk side Support Management - Hardware/Software13 years of providing full 24/7 on call IT support and remote support13 years of administrative knowledge of Windows Client s and Servers13 years Email System (Outlook)11 years of experience working on a 24x7 rotational shift environment11 years LAN Troubleshooting10+ years IT/Call Center Industries9+ years SLA Management including IUpgrade to see actual info, Problem, Configuration, Service request9+ years Third party Vendor Management, overseeing IMAC deliveries9+ years Microsoft Servers8+ years supporting Apple MAC Computers8+ years working experience in SINGAPORE5+ years working experience with AUSTRALIAN clients thru MSP setup5+ years of experience supporting Audio Video technologies (Cisco, Polycom and Tandberg)5+ years Autotask Management Software5+ years working experience with OFFICE3655+ years Datto Cloud Backup Solutions and Datto RMM5 years Anti-Virus Management4+ years Backup Solutions (Backup Exec, Veaam, Arcserve)4+ years BMC Remedy4+ years SERVICE NOW4+ years VMware ESXi technologies / Hypher V3 years Cisco IP Communicator setup and deployment3 years SAP ERP Administration (Productions and Non-productions, ECC, CRM Business Intelligence)3 years Lotus Notes Support and Administration2 years Cisco Unified CM Administration (Client Installation and Configuration)2 years Airwatch, Mobile Iron Mobile Device Configurations3+ years Solarwinds Ncentral Nable Administration, Support and Monitoring