I am a dedicated Customer Support Professional with 5 years of experience in the BPO industry, providing voice, chat, and technical support for US-based customers. I have handled billing, account management, troubleshooting, escalations, and customer service while consistently meeting performance and quality targets.
I am also gaining hands-on administrative experience through inventory management, documentation, record keeping, and coordinating with partner stores. I am proficient in Microsoft Office, Google Workspace, and have strong communication, problem-solving, and organizational skills.
I am reliable, detail-oriented, and eager to learn new tools and processes. I enjoy focused, independent work and take pride in delivering accurate, high-quality results. I am looking for a long-term opportunity where I can contribute, grow, and become a valuable member of your team.
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