As a virtual assistant for over 10 years specializing in both short-term and long-term rental management, I offer comprehensive support to property owners, managers, and renters. For short-term rentals,
Here’s a summary of my relevant experience:
Leasing & Marketing
Posting rental listings and communicating with prospects via platforms such as Zillow, Zumper,
Screening applicants and coordinating showings
Property Management & Tenant Relations
Managing day-to-day operations and tenant communications
Coordinating maintenance requests and ensuring timely resolution
Onboarding new properties into property management systems
Leasing & Documentation
Drafting lease agreements, addendums, and property management contracts
Preparing change of management notices
Managing document execution via DocuSign
Vendor Coordination
Onboarding vendors into systems
Assigning and following up on work orders
Handling vendor communications and payments
Accounting & Systems
Recording receivables and payables using tools like AppFolio and Yardi Breeze
Generating financial reports such as Cash Flow, Rent Roll, Income Statements, and Balance Sheets
Monitoring rent payments and financial records
Delinquency Management
Communicating with tenants regarding overdue balances
Preparing notices such as 3-Day Notices and Notices to Quit
Utilities & Asset Management
Managing utility services including start/stop service requests and updates
Maintaining accurate records for fixed asset entries
Administrative & Ad Hoc Tasks
Creating Standard Operating Procedures (SOPs)
Calendar and schedule management
Providing regular management updates
The following are the systems I have used in managing the properties.
SHORT TERMS
Hostaway
Guesty
PriceLabs
Trello/Asana
Tokeet
Ringcentral
Dialpad
Lastpass
Dashlane
Canva
Stripe/PayPal
Slack
Zoom
Google Workspace (Docs, Sheets, Calendar)
LONG TERM
AppFolio
Yardi
Rentcafe
Zillow Rental Manager
TurboTenant
TenantFinder
Affordable Housing
Section 8 Housing Assistance
“It definitely helped transform my business and take a significant load off for me.”
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