I am a dedicated and results-driven professional with over five years of experience as a Senior Client Support Executive in the travel industry, specializing in customer service, booking management, supplier coordination, problem resolution, and administrative support.
Prior to my travel industry experience, I worked as a Sales Administration Manager in the Public Relations and Food Safety Consultancy sectors, where I developed strong organizational, communication, and client relationship management skills. In 2018, I chose to become a stay-at-home mother while launching my Virtual Assistant career, allowing me to support clients remotely while maintaining flexibility for my family.
Since then, I have successfully worked with both local and international clients, providing reliable administrative and customer support services. I am now seeking long-term remote opportunities that will allow me to expand my network, take on new challenges, and contribute my skills to growing businesses.
I am highly organized, dependable, and adaptable, with excellent communication and problem-solving abilities. I thrive in fast-paced environments, can manage multiple priorities simultaneously, and consistently deliver high-quality work with attention to detail. Client satisfaction has always been my top priority, and I take pride in understanding client needs and providing efficient solutions.
My areas of expertise include:
• Customer Service and Client Support
• Medical/Healthcare Virtual Assistance (EHR, Practice Fusion, appointment scheduling, patient coordination)
• Real Estate Virtual Assistance (MLS, Zillow, Trulia, Redfin, listing management, documentation)
• Administrative Support and Calendar Management
• CRM and Database Management
• Data Entry and Data Processing
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• Travel Booking and Operations Support
• Google Workspace and Microsoft Office Suite
• Report Preparation and Documentation
I am comfortable working across different time zones and enjoy being the reliable support behind the scenes. Whether you need a midnight owl, an early bird, or someone who can simply take care of the small details so you can focus on growing your business, I am ready to help.
My goal is to provide professional, dependable, and high-quality support that contributes to the success of every client and organization I work with.
“My business would not be able to go forward if it was not for them”
Gaurab - Adhikari
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