I am a detailed and thorough professional with more than "5 years" experience in Customer Service - the last three years in a financial industry. I worked as a "Fraud Analyst" for a bank based in the US, that has an outsourcing center here in the Philippines. I specialize delivering quality services with respect to the company's credibility to protect every client's confidentiality.
I provide creative and detailed administrative, writing, proofreading and editing services in any task that associates administrative skills. I excel at working under tight deadlines with strict expectations. I possess the self-discipline and time management skills necessary to have served as a specialist. And as a part of an industry who deals with different customers everyday, through personal or by phone interaction, I always assure to provide overall customer satisfaction.
I have basic knowledge in photo editing and outlining. I am also equipped with a dedicated home office complete with a computer, Microsoft office tools, and a copier/scanner/printer.
“I had this VA that I could turn things over to made it a lot easier”
Kyle Mckenna
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