Customer Service PRO/ Admin task/ eCommerce

Overview

Looking for full-time work (9 hours/day)

at $5.50/hour ($1,089.00/month)

AB MASS COMMUNICATION

Last Active

April 30th, 2024 (2 days ago)

Member Since

February 4th, 2019

Profile Description

Hello there! My name is Upgrade to see actual info, and I bring over ten years of experience as a front-line BPO and E-commerce customer service support employee. I firmly believe in the power of excellent customer service, as it directly contributes to the success of any business.
Throughout my career, I have honed my skills in effectively handling various situations and inquiries while adhering to established rules and standard procedures. I am well-versed in using essential tools in the e-commerce industry, such as Shopify, Gorgias, and Zendesk, which have significantly contributed to streamlining processes and delivering exceptional customer experiences.
Additionally, I have background in social media management, including content creation and engagement. When it comes to graphics, I rely on Canva to create visually appealing visuals, while Hootsuite and Creators Studio are my go-to platforms for scheduling and managing posts.
By combining my extensive customer service expertise, proficiency in e-commerce tools, and social media management skills, I am confident in my ability to provide comprehensive support and contribute to the growth of your business.