Customer service, email support, e-commerce ko

Overview

Looking for full-time work (8 hours/day)

at $6.00/hour ($1,056.00/month)

Bachelors degree

Last Active

April 26th, 2024 (2 days ago)

Member Since

February 3rd, 2019

Profile Description

 I have been in an amazing CALL CENTER industry for roughly 4 years. Gain my 1st experience as a Customer Service in SYKES Asia. Handled car dealership account, Transferred to The Results Companies work as CSR in Sprint account. I have also a background as a Sale's associate in a Logistic account. (YRC) where we call business companies to ask if they have a shipment, reach our quota and get the sale close. I've work in Home Security company (ALDER) as a pure CSR and got a chance to work in Shopify as a direct customer service of our merchants or business owners assist them on their website, pay-outs, domain, seo, facebook adds, and many Upgrade to see actual info addition to this, I have a wide experience in an E-commerce Business using Shopify, AliExpress, Oberlo, Alibaba, eBay and Facebook Marketplace.
I have mastered taking phone calls 50-90 a day, Email and Chat support along with that that I've been in a Billing, Retention, Sales, Upselling Appointment setting. I also familiar in using Zendesk, Slack and a few.
My mission is to meet client’s satisfaction and to provide them the best output they could ever have. I am willing to do whatever is necessary to always aim excellent final product for the client. Please feel free to contact me with any questions you may have or if you would like to see any examples of my work. Thank you for having time reading my profile.