•Tech Savvy
•C2 level in spoken and written English
•Project Management: Trello,
•CRM tools: Atlas, Zendesk, Salesforce Classic/Lightning
•Google Workspace, Microsoft Teams, Slack,
•Canva
•E-commerce platforms: Shopee, Shopify
•Customer Service/Tech/Sales Voice & Non-voice Support (North Americas & Europe based clients)
•Drafting
•Scheduling and planning meetings and events
•Online research and data collection using spreadsheets
•Reporting and analysis
•Creative work with writing and media
•Other administrative tasks and projects
I am a target-driven person who has comprehensive knowledge of analyzing relevant data to determine customer outputs and identifying and implementing strategies to improve the quality of service, productivity, and profitability.
Experience: 2 - 5 years
Experience: 2 - 5 years
Experience: 2 - 5 years
Experience: 2 - 5 years
Experience: 1 - 2 years
“I have found someone who is smart, has a great work ethic and is easy to work with.”
Sara Brumfield
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