Customer Service Representative, Chat Support

Overview

Looking for full-time work (8 hours/day)

at $5.00/hour ($880.00/month)

High school diploma

Last Active

April 26th, 2024 (10 days ago)

Member Since

January 30th, 2019

Profile Description

As a Customer Service Representative, I am committed to providing timely and effective resolutions to customer inquiries and concerns. I have a strong ability to empathize with customers, listen actively, and adapt my communication style to meet their needs. I am skilled in managing high call volumes, addressing complaints, and finding appropriate solutions to ensure customer retention and loyalty. 

My extensive knowledge of product/service offerings and company policies allows me to provide accurate information and guidance to customers. I am proficient in using customer service software and CRM systems to document interactions, maintain records, and track customer issues for efficient problem-solving.

I am a team player who thrives in a fast-paced environment and can handle multiple tasks simultaneously. I am detail-oriented, organized, and committed to meeting or exceeding customer expectations. With a positive and professional attitude, I am adept at diffusing tense situations and turning them into positive experiences. 

If you are looking for a reliable and customer-focused professional to enhance your company's reputation and deliver exceptional service, I am ready to contribute my skills and expertise as a Customer Service Representative.