Executive /Admin Assistant, Customer Service

Overview

Looking for full-time work (8 hours/day)

at $4.55/hour ($800.00/month)

Bachelors degree

Last Active

February 3rd, 2022 (813 days ago)

Member Since

January 29th, 2019

Profile Description

I have earned a melange of working experiences for more than a decade in the BPO industry here in the Philippines. I started back in 2007 with providing technical support for one of the biggest phone and internet company in the US and stayed with that company for 4 years.
When I moved residency to a neighboring province, I applied to a company with the same exact supporting client that of my former.
I continued working only until 2013 when
I joined the company that supports largest operating system provider in the world (Microsoft ™).
My experience with these clients laid foundation to my technical background from line infrastructure to networking and connectivity and eventually computer based processes such such operating system, PC safety and diagnostics, software and even gaming console support for Xbox 360.
The streak of my technical support career was halted when in 2015 I joined EXL Service Upgrade to see actual infoc.
This time, I was exposed to the financial industry.
I was trained to support one of the most exclusive credit card company in the world, American Express under their card services dept.
Having a technical background never hindered the progress of my skills while working with AMEX, on the contrary, It helped me understand the new environment of support and Upgrade to see actual info allows me to be more aggressive towards my career path as it gave me an opportunity to be tasked as Subject Matter Expect (SME) and later on be part of the support team like Level 2 escalation desk.
All through-out my career in the BPO industry, I never had any issues in staying with the company for a long-term.
I have been a good employee with no attendance issue, highly trainable, fast learner and I get along well with my co-workers.