5 years of experience as a dropshipper virtual assistant on AMAZON US using the following softwares: Amazon Seller Central, Appeagle/Informed. Co, SKUgrid and Ecoms solution, WebscrapperApp, InventoryLab, Feedback Genius.
Months of experience as backend management for a Shopify Store. I used Gorgias, Attentive, OpenPhone, Shipbob, Asana, Slack and Emotive.
My tasks for both Amazon and Shopify include the following.
-CUSTOMER SERVICE (returns, reviewing customer feedback, customer messages, replacements, cancellation, refunds, A-Z CLAIMS etc.)
-Can PLACE/PROCESS from retail US websites such as Walmart, Hayneedle, Overstock, Bed Bath and Beyond, Home Depot (with VPN), Buybuybaby, LTDcommodities, Shopdisney, Sam's Club, Sears, Kmart, and many more.
- Managing INVENTORY/ FIXING PRICING ERRORS
- Managing
-SHIPMENT TRACKING (FedEx, LaserShip, 17track, Chinapost, Mass Fulfill, USPS, DHL, J&T, etc.)
-Basic Knowledge of LISTING items (Walmart, Hayneedle, Overstock, Bed Bath and Beyond, Home Depot, Buybuybaby, LTDcommodities, Shopdisney, Sam's Club, Sears, Kmart, and many more)
“I have one of the best VAs I've had in a long time...she's been amazing”
Davonna Willis
SEE MORE REAL RESULTS“The more I stepped away from it, the more successful our Chanel became!”
- Jim Orr
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