8008f49421ebd899 00dcd09

Virtual Assistant|Admin Specialist|Senior CSR|Sales & Tech 

80 ID PROOF
Verified
Timeproof:
EXPECTED SALARY
Php 40,000.00/month
( $729 USD )
EDUCATIONAL ATTAINMENT
College Level
AVAILABILITY
40 hrs/wk
( $4.22 USD/hr )
EXPERIENCE OVERVIEW
no experience given
BASIC INFORMATION
Age:
24
Gender:
Female
Location:
Cebu City, Cebu
Tests Taken:

DISC
Dominance:0
Influence:0
Steadiness:0
Compliance:0

Last Active:
July 2nd, 2022 (49 days ago)
Member Since:
January 26th, 2019
SKILL SUMMARY

I have an overall of 5+ years experience in Customer Service, Sales & Tech Support, 2 years in Admin Support, and 2 years in ESL teaching. I work best in handling customer concerns via phone, email, and chat. I also can help you with various admin tasks such as data entry, creating reports, email management, calendar setting, managing & organizing files and many other admin tasks that you will assign to me. 

WORK EXPERIENCE/S:?Senior Customer Service Representative - Specialty in handling customer concerns with expertise in Phone, Email, and Upgrade to see actual infoliver excellent results in providing quality customer care service.
Administrative Specialist - Deliver excellent results in organizing files and other confidential client Upgrade to see actual infoanize meetings with clients, manage clients' calendars, and communicate back and forth to prospective clients.
Sales - Expert in getting sales and hitting the sales Upgrade to see actual infoliver quality results by providing the best sales talks to win over a customer.
Lead Generation - Specialty in speaking with prospective clients to generate a lead. Ability to provide the best speech to engage customers to make it the best fit for the lead.
Chat and Email Support - Expert in providing the best customer service experience from a chat and email point of view. Ability to resolve the customer's issue and provide future advice to lessen repeat issues to arise.
English as Secondary Language Teacher - Expert in teaching IELTS to undergraduate students and English for beginners, especially for kids and toddlers.

PERSONAL QUALIFICATIONS
Easy to learn different applications & software.
Excellent command of English both for spoken & written.
Responsible & minimal supervision required.
Having strong initiative.
Strong leadership skills and attitude.
Ability to think outside the box.
Armed with solid communication, interpersonal and negotiation skills to maintain rapport with the clients.
Highly motivated individual and able to think strategically and work effectively in adynamic environment.
Willing to perform other job-related duties as assigned or apparent.
Confident, articulate, and professional speaking abilities (and experience).
Outgoing, persuasive, drive, self-started, quick learner, work with no supervision and highly motivated.

TOOLS USED/EXPERT ON:
Google Workspace, Slack, Skype, Zoom, Microsoft Teams Activecampaign, Gorgias, Shopify, Upgrade to see actual info, Salesforce, VoIP: Bria, RingCentral, Avaya, Genesys, Upgrade to see actual info Seller, Xero, NAB, aXcelerate, WordPress, LastPass Dropbox, Excel, Word, PowerPoint

WORKER SKILLS
TOP SKILLS
  • Appointment Setter
  • Email Management
  • Excel
  • Personal Assistant
  • Recruitment Assistant
  • Research
  • Travel Planning
  • Speaking
  • Tutoring Teaching
  • Writing
  • Ebook Writing
  • Amazon Product Ads
  • Bing Ads
  • Creative advertising
  • Facebook Ads
  • Google AdWords
  • Media Buys

Office & Admin (Virtual Assistant)
EXPERIENCE

I have over 4+ years of work experience in Customer Service, Sales, and Technical Support. A 1+ year experience as a Freelancer/ Virtual Assistant / Admin Specialist

SKILL RATING
  • Admin Assistant
  • Appointment Setter
  • Data Entry
  • Email Management
  • Event Planner
  • Excel
  • Human Resource Management
  • Personal Assistant
  • Project Coordinator
  • Quality Assurance
  • Recruitment Assistant
  • Research
  • Transcription
  • Travel Planning

English
SKILL RATING
  • Speaking
  • Translation
  • Tutoring Teaching
  • Writing

Writing
SKILL RATING
  • Blogging
  • Copywriting
  • Creative Writing
  • Ebook Writing
  • Editing Proofreading
  • Ghost Writing
  • Technical Writing
  • Web Content Writing

Sales and Marketing
SKILL RATING
  • Affiliate Marketing
  • Classified Ads Marketing
  • Craigslist Marketing
  • Direct Mail Marketing
  • Email Marketing
  • Facebook Marketing
  • Instagram Marketing
  • Lead Generation
  • LinkedIn Marketing
  • Mobile Marketing
  • Private Blog Network
  • Sales Representative
  • SEM
  • SEO
  • Social Media Marketing
  • Telemarketing
  • Video Marketing
  • YouTube Marketing

Advertising
SKILL RATING
  • Amazon Product Ads
  • Bing Ads
  • Creative advertising
  • Facebook Ads
  • Google AdWords
  • Instagram Ads
  • Media Buys
  • Other Ad Platforms
  • Scientific advertising
  • Youtube Ads

Customer Service & Admin Support
SKILL RATING
  • Customer Support
  • Email Support
  • Phone Support
  • Social Media Moderation
  • Tech Support

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