Shopify Product Researcher, Lister & Description Writer 

Managed a Shopify online store by handling customer inquiries via live chat, email, and social media. Assisted customers with orders, product information, returns, refunds, and issue resolution while ensuring excellent customer service and maintaining positive customer relationships.

- Supported an online coach/trainer in managing day-to-day course operations and student communications. - Monitored student attendance, participation, and assignment submissions to ensure consistent engagement and course progress. - Managed Facebook group announcements, updates, and community engagement to keep students informed and active. - Responded to student inquiries via email and social media, providing timely assistance and course-related information. - Assisted with follow-ups on incomplete tasks, missed submissions, and student concerns to improve completion rates. - Helped maintain organized records of student activities, communications, and course workflow. - Provided general administrative and personal assistant support to ensure smooth operation of the online program.

Actively exploring and utilizing Carepatron through a trial account to develop practical knowledge of appointment scheduling, calendar management, client records, and healthcare practice management workflows.