Instagram Handler, Project Manager, Reports Analyst 

I manage CRM platforms to optimize business processes, including data collection and analysis, system streamlining, and workflow creation. I specialize in task automation, sales pipeline management, and enhancing customer relationship strategies for improved efficiency and results.

Manages and collaborates with the social media team to develop and execute content calendars and social media strategies. Gathers digital marketing data for comprehensive reporting and analytics, while monitoring and optimizing social media engagement.

Skilled in optimizing and automating workflows to streamline project management processes. Experienced in utilizing tools like Zapier, Asana, Slack, Monday.com to design and implement efficient task automation, saving time and reducing manual labor. Capable of integrating systems for seamless communication and task tracking, ensuring projects are completed on schedule with minimal delays. Adept at managing sales funnels, setting up workflows that align with business goals, and supporting team collaboration by maintaining a clear and organized project pipeline from initiation to completion.

**Email Marketing with Mailchimp** Experienced in creating and managing email marketing campaigns. Skilled in designing custom email templates, segmenting audiences, and setting up automated workflows to nurture leads and engage customers. Proficient in A/B testing, analyzing campaign performance metrics (open rates, click-through rates, conversions), and optimizing email strategies to increase engagement and drive revenue. Well-versed in integrating Mailchimp with CRM tools and other platforms, streamlining communications, and automating marketing efforts for improved efficiency. Experienced in building sales funnels and leveraging Mailchimp’s analytics to inform data-driven marketing decisions.

Creation of basic automations, setting up Zaps to automate repetitive tasks by connecting different apps, streamlining workflows to save time. Configuring simple triggers (e.g., new email or form submission) and corresponding actions (e.g., sending notifications or updating spreadsheets) between apps to improve efficiency. Analyzation of multi-step Zaps to automate more complex workflows, such as automatically sending a follow-up email after an event registration. Familiarity with tool integrations and platforms to optimize productivity. Basic skills in monitoring Zaps for issues and troubleshooting simple errors to ensure smooth operations.

Liaising between clients and company Skilled in building and nurturing strong client relationships to ensure long-term satisfaction and business growth. Proficient in using CRM tools to track interactions, manage client data, and streamline communication. Adept at liaising between clients and company staff understanding client needs, resolving issues promptly, and maintaining consistent follow-ups to foster loyalty and trust. Expertise in developing strategies to enhance client engagement, improving retention rates, and driving client success, all while ensuring a professional and personable approach.