Supply Chain & Logistics Operations Specialist | Order Management | Inventory &

Experienced logistics and supply chain professional with expertise in international freight forwarding, import and export operations, shipment coordination, customs and trade documentation, inventory reconciliation, and third-party logistics (3PL) management. Skilled in coordinating with carriers, warehouses, customs brokers, government agencies, and customers to ensure timely and compliant movement of goods. Proficient in preparing shipping documents, commercial invoices, packing lists, certificates of origin, import permits, phytosanitary certificates, and shipment tracking. Strong background in managing end-to-end logistics processes, resolving operational issues, and maintaining high levels of customer service in fast-paced supply chain environments.

Experienced customer service and logistics support professional with a strong background in freight forwarding, import/export coordination, and supply chain operations. Skilled in handling customer inquiries, shipment status updates, issue resolution, and escalation management in a fast-paced, deadline-driven environment. Adept at communicating with clients, carriers, warehouses, and third-party logistics providers to ensure accurate information flow and timely resolution of concerns. Known for maintaining professionalism, managing expectations, and delivering reliable updates on shipment progress, delays, and documentation requirements. Strong problem-solving skills with a focus on customer satisfaction and operational accuracy.

Experienced logistics and supply chain professional with hands-on experience in inventory monitoring, stock reconciliation, and warehouse coordination within freight forwarding and 3PL operations. Skilled in tracking inbound and outbound movements, identifying and resolving inventory discrepancies, and ensuring accurate system-to-physical stock alignment. Proficient in coordinating with warehouse teams, transport providers, and documentation teams to maintain inventory accuracy and support timely order fulfillment. Experienced in reviewing transaction records such as receipts, dispatches, and delivery proofs to ensure end-to-end inventory integrity. Strong attention to detail with a focus on accuracy, compliance, and operational efficiency.

Proficient in Microsoft Excel for logistics, supply chain, and operational reporting. Experienced in managing shipment trackers, inventory records, ETA monitoring, freight documentation logs, and performance reports. Skilled in using formulas and functions such as VLOOKUP/XLOOKUP, IF statements, SUMIFS, COUNTIFS, conditional formatting, data validation, filters, sorting, pivot tables, and chart creation. Able to analyze large datasets, reconcile discrepancies, maintain accurate records, and generate reports to support operational decision-making.

Experienced logistics and supply chain professional skilled in end-to-end order management, including order processing, shipment coordination, documentation, and delivery monitoring. Proficient in managing purchase orders and sales orders from creation through fulfillment, ensuring accuracy in system entries and timely execution across multiple stakeholders such as customers, warehouses, carriers, and third-party logistics providers. Experienced in tracking order status, resolving discrepancies, and coordinating adjustments related to ETA changes, shipment delays, and documentation requirements. Strong ability to maintain accurate records, ensure compliance with shipping and trade requirements, and support smooth order-to-delivery processes.