A highly motivated and experienced e-commerce specialist with 8 years of diverse experience in a BPO environment.
- Proficiency in managing customer
Zendesk, Freshdesk, and Gorgias platforms.
- Proficiency in managing customer chat inquiries and issues on any
social media platform.
- Proficient in managing claims and chargebacks within the Shopify
and Stripe platforms.
- Performing administrative duties, particularly focusing on inventory
management.
“It definitely helped transform my business and take a significant load off for me.”
Samori Coles
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