- Investigation for Customer Returns- Order Management- Investigating Inbound shipments discrepancies- Tracking shipments for overdue delivery dates- Contacting Carriers for follow up and filing lost shipments.- Requesting bin checks for items in the warehouse for possible mislabeled and damaged items.- Reviewing reasons of A-Z claims, chargebacks and refunds in an order- Assisting sellers with creating shipments.- Requesting for remeasurement for items that are mismeasured- Inventory Missing and Damage units and other sellers discrepancies on their inventory.- Guiding sellers on Creating Listing- Fixing inactive, stranded, and suppressed listing- Identifying errors with Listing- Helping sellers with downgrading accounts- Processing reimbursements according to Amazon policy andbusiness agreement.- Follow up with Multichannel orders shipments- Helping sellers with their FBA settings or account settings- Providing refunds for unused membership fees.- Doing outbound calls if sellers requesting call backs- Accepting sellers inquiry through phones and
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