Marcel

Customer Service Rep, Technical Support Rep, Virtual Assistant

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Overview

Looking for full-time work (8 hours/day)

at $5.00/hour ($880.00/month)

Post-graduate degree (Masters, Doctorate, etc.)

Last Active

April 26th, 2024 (12 days ago)

Member Since

January 8th, 2019

Profile Description

I've been a Customer Service Specialist for AT&T Mobility answering phone calls explaining disputes on bills, assisting customers for mobile phone issues including internet issues. I've been a Technical Support Specialist for iiNET an australian company that provides ADSL2+ fiber connection, TIme Warner Cable an american company that provides itnernet connection as well, I've assisted customers with computer issues, internet issues and I always provide customer satisfation with resolutions on my end. I've been a Virtual Assistant for ITTO Marketing based in Australia wherein I always finished the task that Mr. Kai asked me to do. The last company I've worked with is BOSCH based here in the BGC Taguig, Philippines, I work with BOSCH employees as Tech Support Specialist as well and I assist them using SAP systems, deletion, retrieval of accounts, compute issues and also mobile phone and internet concerns.

Top Skills

Office and Administration » Translation

Customer Support » Phone Support » English Speaking

Office and Administration » Email Management

Other Skills

Real Estate » Appointment Setting

Customer Support

Customer Support » Email Support

Customer Support » Technical Support

Customer Support » Phone Support

Office and Administration » Microsoft Excel

Office and Administration » Data Entry

Office and Administration » Personal Assistant

Basic Information

Age
37
Gender
Female
Website
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Address
Tests Taken
IQ
Score:  105
DISC
Dominance: 7%
Influence: 18%
Steadiness: 44%
Compliance: 31%
English
C1(Advanced)
Uploaded ID
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