Accounts Receivables and Customer Service Specialist

Overview

Looking for full-time work (8 hours/day)

at $12.96/hour ($2,280.96/month)

Associates degree

Last Active

April 28th, 2024 (16 days ago)

Member Since

January 4th, 2019

Profile Description

I have a total of 8 years of experience as a Customer Service and Collection Specialist across the United States and Canada. A Virtual Assistant who can do Administrative tasks with impeccable Researching and knowledge in: Slack
Asana
Google Suite
Microsoft Applications
NetSuite
Salesforce
Zendesk
Yaypay
Shopify
GoShippo
Alibaba and AliExpress
FB and Instagram Ads
Trello
HubSpot
RingCentral
Nextiva
Quickbooks
Xero
JOB RESPONSIBILITIES HANDLED:
- Experience in customer relations(handling customer concerns and requests)
- Running a Shopify store/website
- Accounts Receivables/ Collection tasks
- Account Reconciliation / Bookkeeping
- Accounts Payable
- Business Manager tasks
- Scaling and running test ads for customers
- Research various topics
- Email and Calendar Management and Travel Planning
- Billing inquiries, Return and Refund processes - Creating FAQs and SOPs
- Exceptional talent for ensuring customer satisfaction (handling escalated calls for the frontline agents)
- Excellent written and verbal skill in English
- Experience in training new employees - Securing End-of-Month and End-of-Month report of representatives under my umbrella ; guiding and coaching teaUpgrade to see actual infombers
to hit their KPI I have the ability to effectively handle situations or inquiries while working within policy, procedures and standard processes. I am detail oriented and able to analyze, prioritize and resolve client requests or issues quickly and effectively. I possess excellent communication skills both oral and written. If you think we’re a perfect business partners, I’m looking forward to hearing from you!