I am confident in my ability to bring significant value to
your team.
As the Assistant to the Property Manager, I have
successfully managed and streamlined operations, independently handling over
680+ units. My responsibilities have included onboarding and offboarding
property owners, drafting new contracts, coordinating with the property owners
and team, and efficiently managing property manager
Additionally, I have maintained organized resident files and addressed
residents' inquiries, ensuring timely and effective resolutions. My dedication
to process improvement has resulted in increased efficiency and enhanced
customer satisfaction.
During my tenure as a Leasing Coordinator, I honed my skills
in providing prospective tenants with a warm and welcoming virtual experience.
Utilizing various communication channels, I have offered detailed information
about single-family and multi-family homes, assisting tenants throughout the
rental process. I have effectively prepared accurate lease agreements and
collaborated with the leasing team to meet occupancy targets. Staying
up-to-date with market trends, I provided valuable insights for virtual leasing
strategies, contributing to the company's success.
My customer service background has equipped me with
exceptional communication and problem-solving skills, enabling me to
effectively handle customer inquiries, resolve complaints, and recommend
suitable products. My experience as an Executive Virtual Assistant has further
strengthened my ability to handle inbound and outbound calls, provide the necessary
support, and maintain strong client relationships.
Experience: 2 - 5 years
As the Assistant to the Property Manager, I have successfully managed and streamlined operations, independently handling over 680+ units. My responsibilities have included onboarding and offboarding property owners, drafting new contracts, coordinating with the property owners and team, and efficiently managing property manager email communications. Additionally, I have maintained organized resident files and addressed residents' inquiries, ensuring timely and effective resolutions. My dedication to process improvement has resulted in increased efficiency and enhanced customer satisfaction. During my tenure as a Leasing Coordinator, I honed my skills in providing prospective tenants with a warm and welcoming virtual experience. Utilizing various communication channels, I have offered detailed information about single-family and multi-family homes, assisting tenants throughout the rental process. I have effectively prepared accurate lease agreements and collaborated with the leasing team to meet occupancy targets. Staying up-to-date with market trends, I provided valuable insights for virtual leasing strategies, contributing to the company's success.
Experience: 2 - 5 years
Experience: 5 - 10 years
Experience: 5 - 10 years
“It definitely helped transform my business and take a significant load off for me.”
Samori Coles
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