Nerro

Virtual Assistant & QA Specialist | 10+ Years BPO, Admin Support, Process Auditi

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Overview

Looking for full-time work (8 hours/day)

at $6.61/hour ($1,280.00/month)

Associates degree

Last Active

July 20th, 2026 (2 days ago)

Member Since

December 29th, 2018

Profile Description

I'm a Virtual Assistant and QA professional with over 10 years of experience in BPO, customer support, quality assurance, and remote admin work. I've spent my career keeping processes running smoothly, from auditing tickets for quality to managing vendor bookings and day-to-day admin tasks.

Most recently I worked as a VA and Vendor Booking Coordinator, and before that as a QA Analyst on an AI account. My background also covers content moderation, email and phone support, and data entry, so I adapt quickly to different types of work.

I'm skilled in Google Sheets, CRM and ticketing systems like Zendesk and Intercom, and tools like Slack, Asana, and Google Workspace. I'm detail oriented, reliable, and comfortable working independently in remote setups.

Top Skills

Office and Administration » Data Entry

Experience: 5 - 10 years

Office and Administration » Quality Assurance

Experience: 6 months - 1 year

Other Skills

Customer Support

Office and Administration » Email Management

Virtual Assistant

Experience: Less than 6 months

Human Resources

Customer Support » Email Support

Customer Support » Technical Support

Customer Support » Content Management

Office and Administration » Transcription

Experience: Less than 6 months

Office and Administration » Microsoft Excel

Office and Administration » Travel Planning

Office and Administration » Personal Assistant

Basic Information

Age: 37

Gender: Male

Website: Sign Up with Pro Account to View

Address

Tests Taken: IQ
Score: 110: English
C1(Advanced)

Government ID: Sign Up with Pro Account to View

“For years, I maxed out my hours, got burnt out, and the quality of my work would start to go down. I decided to take the leap, hire correctly, and now it frees up my time to focus on growing the business.”