Overview
Looking for full-time work (9 hours/day)
at $6.00/hour ($1,188.00/month)
Bachelors degree
Last Active
May 6th, 2024 (21 days ago)
Member Since
December 25th, 2018
Profile Description
With over a decade of experience in the BPO industry, specializing in fraud management, dispute resolution, and customer service, combined with a recent year-long tenure as a Subject Matter Expert (SME) and Quality Assurance (QA) Manager in a freelance capacity,
Over the course of my career in the BPO industry, I have honed my skills in fraud detection and prevention, leveraging my keen analytical abilities and attention to detail to identify suspicious activities and mitigate risks effectively. My extensive experience in handling disputes has equipped me with the expertise to investigate complex issues, collaborate with cross-functional teams, and drive resolutions that uphold the highest standards of integrity and customer satisfaction.
Top Skills
Customer Support
Experience: 5 - 10 years
Customer Support » Phone Support
Experience: 5 - 10 years
Office and Administration » Email Management
Experience: 5 - 10 years
Other Skills
Customer Support » Email Support
Experience: 2 - 5 years
Customer Support » Social Media Moderation
Experience: 2 - 5 years
Office and Administration » Microsoft Excel
Experience: 5 - 10 years
Office and Administration » Data Entry
Experience: 5 - 10 years
Basic Information
- Age
- 34
- Gender
- Male
- Website
- Sign Up with Pro Account to View
- Address
- Quezon City, Metro Manila
- Tests Taken
- IQ
- Score: 130
- DISC
- Dominance: 42
- Influence: 28
- Steadiness: 21
- Compliance: 10
- English
- C1(Advanced)
- Uploaded ID
- Sign Up with Pro Account to View
“I have found someone who is smart, has a great work ethic and is easy to work with.”
Sara Brumfield
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A Project Manager can streamline workflows, boost productivity, and turn your business dreams into reality. A Project Manager like Jehan.
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