1cd f48 0db0d89

Virtual Assistant | eCommerce | Customer Support Lead

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EXPECTED SALARY
Php 60,000.00/month
( $1,081 USD )
EDUCATIONAL ATTAINMENT
College Graduate - BSBA, Marketing
AVAILABILITY
40 hrs/wk
( $6.25 USD/hr )
EXPERIENCE OVERVIEW
Virtual Assistance| Amazon | Affiliate Management | Project Management | eCommerce | Customer Support
BASIC INFORMATION
Age:
37
Gender:
Female
Tests Taken:
IQ
Score:  120

DISC
Dominance:39
Influence:19
Steadiness:28
Compliance:15

English
 C2(Advanced/Mastery)
Last Active:
November 27th, 2022 (2 days ago)
Member Since:
October 26th, 2011
SKILL SUMMARY

- Ecommerce Marketing (Affiliate, Email, SEO, Social Media)
- Reporting (Excel and PowerPoint)
- Administrative Tasks
- Customer Relationship Management (Zendesk and Basecamp)
- Data Entry / Research
- Affiliate Management (Commission Junction, Linkshare, LinkConnector, Share A Sale
- Amazon Account Full Management
- Website Management (Drupal and Wordpress)
- Project Management (Basecamp and Trello) 

WORKER SKILLS
TOP SKILLS
  • Admin Assistant
  • Data Entry
  • Excel
  • Research
  • Speaking
  • Writing
  • Social Media Marketing
  • Customer Support
  • Email Support
  • Social Media Moderation
  • Marketing Project Management
  • Other Project Management

Office & Admin (Virtual Assistant)
EXPERIENCE

I have 6 years of Virtual Assistant experience. Worked for clients from different industries and niche; Ecommerce, Finance, Business coaches and podcast hosts.

Creating WordPress blog pages, creating social media creatives, posting and scheduling social media content, creating and sending newsletters, research anything as of client's instructions and criteria, metrics and revenue reporting. 

SKILL RATING
  • Admin Assistant
  • Data Entry
  • Excel
  • Research

English
SKILL RATING
  • Speaking
  • Writing

Sales and Marketing
EXPERIENCE

Setting up Loyalty and Rewards for a Retail Website (Car parts and Accessories) for customer retention and specially for new customer's great website experience.

Creating newsletters with offers for Affiliates. Managing Affiliate Marketing networks such as Commission Junction, LinkConnector, Linkshare, eBay Affiliate Network. Manage affiliate concerns. Create reports (Daily, Weekly, Monthly and Quarterly) and comparison.  

Lead generation using LinkedIn - scraping email addresses using Hunter.io and Prophet. 

Simple SEO and Linkbuilding. 
SEO Outreach - sending out emails to prospects and handles the communication. 

SKILL RATING
  • Affiliate Marketing
  • Email Marketing
  • Facebook Marketing
  • Lead Generation
  • SEO
  • Social Media Marketing

Advertising
SKILL RATING
  • Facebook Ads

Web Development
EXPERIENCE

Creating Drupal and WordPress blog pages with images and audio.

SKILL RATING
  • Drupal Development
  • Shopify
  • Wordpress Development

Webmaster
SKILL RATING
  • Drupal
  • Google analytics
  • Html
  • Wordpress

Finance & Management
EXPERIENCE

Sending of Invoices using QuickBooks and Freshbooks

SKILL RATING
  • Accounting
  • Inventory Management
  • Quickbooks

Customer Service & Admin Support
EXPERIENCE

Experience in Loyalty and Rewards customer support. Prospect correspondence. Sending and replying to inquiries and questions. Creating template email for FAQs.

SKILL RATING
  • Customer Support
  • Email Support
  • Phone Support
  • Social Media Moderation

Project Management
EXPERIENCE

Handle teams of Designer, writers and social media posters. Make sure that I have disseminated tasks every week, follow up and monitors tasks and make sure everything has been done within the given criteria and deadlines.

SKILL RATING
  • Design Project Management
  • Marketing Project Management
  • Other Project Management
  • Writing Project Management

Onlinejobs.ph "ID Proof" indicates if "they are who they say they are".

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ID Proof scores are 0 - 99 with 99 being the best. It is calculated based on dozens of data points.

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