Rosie

Customer Care Specialist / Virtual Assistant

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Overview

Looking for full-time work (8 hours/day)

at $7.00/hour ($1,232.00/month)

College Level

Last Active

April 30th, 2024 (16 days ago)

Member Since

December 20th, 2018

Profile Description

Hey there! Are you tired of missing out on valuable time and opportunities because you're bogged down by customer inquiries and support tasks? Don't worry, I've got you covered! With over 6 years of hands-on experience in customer care support and virtual assistance, I'm here to take the weight off your shoulders and help your business soar to new heights.
 Here's what I bring to the table:- Proficient in handling chat, phone, and email support with finesse and efficiency.- Expertise in CRM platforms such as Zendesk, Help Scout, Gorgias, and HubSpot—making customer management a breeze.- A knack for turning customer interactions into delightful experiences, leaving them coming back for more.- A proactive problem-solver who thrives in fast-paced environments and knows how to navigate any challenge that comes my way.
But wait, there's more! ????- I'm all about building strong, lasting relationships with your customers, ensuring they feel heard, valued, and satisfied.- With my attention to detail and organizational skills, your inbox will be tidy, your appointments managed, and your tasks prioritized like never before.- Plus, I'm a quick learner and adaptable team player, ready to jump in and support your business in any way I can.
So, if you're ready to take your customer care support to the next level and free up your time to focus on what you do best, let's chat! Drop me a message, and let's make magic happen together. Your success is my priority! 

Top Skills

Customer Support

Customer Support » Email Support

Other Skills

Real Estate » Appointment Setting

Customer Support » Phone Support

Customer Support » Content Moderation/Management

Office and Administration » Data Entry

Marketing » Content Creation » Creative Writing

Marketing » Content Creation » Technical Writing

Marketing » Content Creation » Microblog Content Writing

Customer Support » Technical Support

Customer Support » Social Media Moderation

Customer Support » Forum/Community Moderation

Office and Administration » Translation

Customer Support » Phone Support » English Speaking

Office and Administration » Email Management

Basic Information

Age
24
Gender
Female
Website
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Address
Tagum, Davao Del Norte
Tests Taken
IQ
Score:  107
English
C2(Advanced/Mastery)
Uploaded ID
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