Customer Service/ Chat/ Email/ Video Editor/ Adobe/ Visio

Overview

Looking for full-time work (8 hours/day)

at $8.00/hour ($1,408.00/month)

Bachelor's Degree in Electronics Engineering

Last Active

June 11th, 2024 (46 days ago)

Member Since

December 16th, 2018

Profile Description

ABOUT MEI have over 10 years of experience working in different fields. Over the past decade, I have accumulated a wealthof experience delivering outstanding service across various channels, including phone calls, emails, chats, andsocial media, while also proficiently managing administrative tasks. As a client-centric professional, I haveconsistently achieved top-ranked production, showcasing my dedication to exceeding expectations.
SUMMARY OF QUALIFICATIONS
9 years of experience as a Customer Service Representative2 years of experience as a Technical Support / IT Service Desk/ Helpdesk2 years of experience as a Social Media Manager2 years of experience in Healthcare Industry2 years of experience as a Cold Caller / Appointment Setter / Sales Representative2 years of experience as an Executive Assistant / Admin Assistant
TASK EXPERTISE
Competitive researchInbox managementTravel managementCalendar managementFile managementPhone, email, chat communicationSocial media managementOnline content moderationTask and time management
Excellent customer service skillsAdministrative tasksGraphic designLead generationLead and CRM ManagementClient relationsGoogle Apps and MS Proficient
? Recognized by management for proactive administrative support, contributingto a positive and efficient work environment.? Successfully coordinated complex schedules, prioritized meetings, andoptimized time utilization, minimizing scheduling conflicts by 25%.? Restructured document filing systems, reducing retrieval time by 40% andensuring seamless access to critical information.? Expertly coordinated executive travel, minimizing costs by 15% while ensuringseamless experiences.? Successfully managed and organized the client's inbox, ensuring that all emailswere replied to and notifying the client of any important or pertinentinformation.? Meticulously checked and audited the credit card finances or credit cardstatements, ensuring precision and reliability in financial documentation.