13yrs Admin,VA,SMM, Amazon Management, Team Management

I possess over three years of hands-on experience in Amazon Arbitrage and Product Sourcing, during which I have adeptly utilized tools such as Keepa, Revseller, SellerAmp and Asinzen to enhance my sourcing capabilities. In addition to my amazon experience, I manage Amazon Sellercentral (FBA) US and UK, where my tasks include feedback monitoring, listing monitoring, fixing issues, creating cases, analyzing items for remeasurements, adding products to inventory,monitoring, repricing, Voice of the Customers, sending feedback requests, creating removal orders, reorder stocks, analyzing competitors' products and pricing, reconciling orders, managing returns and refunds from suppliers, contacting suppliers, handling shipments via Prep Center, etc. My proficiency extends to leveraging essential tools like Sellerboard, Inventory Lab, and Repricer to optimize product listings and pricing strategies.

In my role in Administrative Management, I played a crucial part in overseeing the entire Amazon account, which involved a range of responsibilities to ensure smooth operations. One of my key tasks was reconciling bank statements. This meant carefully reviewing transactions and comparing them with our records to ensure everything matched accurately and there were no discrepancies. Monitoring shipments was another important aspect of my job. I tracked the progress of each shipment from the moment it was dispatched until it arrived at its destination. This allowed me to address any issues promptly and ensure that all orders were delivered on time. Keeping all data organized was essential for maintaining efficiency. I systematically recorded and stored information so that it was easy to access and review when needed. This also involved noting all my work meticulously, which helped in tracking progress and ensuring transparency. A significant part of my role involved understanding the entire inventory. I regularly checked for any missing or excess items and adjusted inventory levels accordingly to prevent shortages or overstocking. This required a detailed understanding of the inventory flow and a proactive approach to address any discrepancies. Overall, I developed a comprehensive understanding of the business's operations, including the processes and systems in place. This allowed me to manage the account effectively and contribute to the smooth running of the business. My attention to detail and organizational skills were key in ensuring everything ran seamlessly.

My General VA experience includes Administrative Support (File and Email Organization which involve creating folders and implementing an efficient filing system), Research (Gather information on various topics - anything the client requests), Ad Hoc Jobs, Data Entry (Proficient in data entry. I can accurately input data into spreadsheets or databases. This is particularly important for tasks like maintaining contact lists, inventory, or financial records), -Microsoft Office, Effective Communication , Time Management (prioritizing tasks and managing my time efficiently to ensure everything gets done), Confidentiality (maintaining strict confidentiality and adhere to ethical guidelines) , and Tech-Savviness (Using various software and online tools to perform my duties efficiently. Staying up-to-date with technology trends can be beneficial).

My experience in social media management include: - Developing and executing a content calendar for all social media platforms. - Creating high-quality, visually appealing posts, graphics, and videos. - Schedule and publish posts at optimal times for maximum reach and engagement. - Implementing innovative strategies to stay ahead of the competition. - Monitoring comments and messages across all social media channels. - Responding to inquiries, comments, and messages in a timely and professional manner. - Fostering positive relationships with our online community.

My journey with Photoshop has been multifaceted, spanning both professional and personal realms. Beyond its useful role in my work, it has become a cherished hobby, and I've even ventured into the realm of business, particularly in the printing industry. Over the years, I've honed my skills in various aspects of Photoshop, enabling me to proficiently edit and manipulate images, enhance photographs, apply captivating effects, execute precise background removals and additions, employ masks, and undertake a myriad of other creative tasks.

Have experience in Editing Videos using Premiere Pro, CapCut and using other tools like Timebolt. I can edit greenscreens, add text, add transitions, add background music, sound effects, video effects, text effects, merge videos and music.

As a Team Laeder/Manager, I was responsible for leading a team of employees. My main job was to train new team members, making sure they understood their roles and how to perform their tasks effectively. I provided clear instructions and supported them as they learned their duties. I closely monitored their work to ensure everything was done correctly and efficiently. By keeping track of their progress, I could identify any issues early and help them resolve problems quickly. I also worked to keep the team organized, making sure they followed the right processes and stayed on track with their goals. Motivating the team was a key part of my role. I encouraged them to do their best and recognized their hard work. Whenever they faced challenges or needed help, I was always available to offer guidance and support. My goal was to create a positive and productive work environment where everyone felt valued and could succeed.

My experience in Social Media Management includes the creation and scheduling of posts, graphic design, comment moderation, and chat support management.