Customer Service, Email Support, Data Entry and eBay Listing

Overview

Looking for full-time work (8 hours/day)

at $6.00/hour ($1,056.00/month)

Bachelor of Elementary Education

Last Active

April 1st, 2024 (18 days ago)

Member Since

October 23rd, 2011

Profile Description

HIRE ME TODAY and I’ll take care of your business!

I have 6 years and a half of experience in customer service (email support). Able to handle a high volume of tickets with minimal supervision while maintaining
customer satisfaction. Excellent problem solving and decision-making skills. With
extensive experience using SAP, Freshdesk, Zendesk and other platforms to
assist customers with their orders, order status, tracking, replacements,
invoices, changing of billing and shipping address, returns, cancelation of
orders, eBook access, payment concerns, and refund requests. One of my
areas of expertise is providing excellent customer service. Helping customers
find the best solution to their concerns. Ensuring that the customers are happy
and satisfied with their inquiries and leave a positive email. I'm keen on
details, trustworthy, patient, professional, good team worker, and a quick
learner. Highly trainable, receptive to feedback, and make sure that my
client's satisfaction is my number one priority. I am also proficient in data entry, web searching, and data/product posting. I've got a strong passion for work, and I love learning new things. You can expect that I work with integrity, and would be a valuable asset to your company. I always want to build and maintain long-term relationships with my clients and I value every project that has been given. I'm looking forward to being a part of your success.