Amazon Compliance Manager/Amazon Account Manager

Overview

Looking for full-time work (8 hours/day)

at $15.40/hour ($2,710.40/month)

Not Specified

Last Active

April 5th, 2024 (21 days ago)

Member Since

December 8th, 2018

Profile Description

Hello! My name is Upgrade to see actual info, and I'm here to help your business thrive.
As a self-motivated E-commerce VA with a background in the industry, I'm dedicated to driving progress and success. With a proven track record of taking initiative and innovating in areas such as Amazon Compliance and Catalog management, I'm confident that I can bring value to your business.

I'm ready to tackle any tasks within my expertise and am committed to continuous learning and growth. I'm determined to see my clients succeed, and I'm excited to contribute to your company's journey. I provide a wide range of services, including but not limited to:

* Amazon Seller Central Account Health and Compliance Management
  ( addressing issues such as Suspected Intellectual Property violations, Intellectual Property Complaints, customer complaints related to product authenticity and condition, food and product safety issues, violations of listing policies, restricted product policies, customer product reviews policies, and other policy violations.)
* Amazon Seller Central/Vendor Central Management
* Walmart, eBay, Etsy, store Management
* Amazon Catalog Management
* Product Listing Creation via Flatfile & Manual
* Stranded Inventory Management
* Suppressed Listing Management
* Inventory and Order Management
* Storefront Creation
* A+ Content Creation & Premium A+ Creation
* Brand Story Creation
* Product Variation Management and Suggestion
* Amazon Coupon Creation
* Product Review and Seller Feedback Management
* Purchaser
   - Maintains communication with suppliers and forwarders.
   - Manages purchase orders to ensure inventory levels don’t run out.)
   - Order Manager
    - Takes and monitors orders placed to ensure efficient fulfillment with supplier partners or fulfillment
centers.
* Customer Support
    - Monitors customer messages to ensure fast response times.
    - Handles refunds, cancellations, emails, inquiries, and complaints.
    - Communicate with customers quickly and correctly to ensure customers have a positive experience with the company.
* Feedback and Review Manager (optimizes processes to encourage positive ratings and deals with negative ratings)
* Respond to Customer with Defective Item and Create a Manual Fulfillment
* FBA Fee Management
* Open and Handle Cases on Amazon (knows how to create effective cases with- Amazon and follow up until resolved)
* Submit FBA Reimbursement Cases
* Giveaway (Promotion) Creation
* Amazon Video Ad Creation
* Photo Manipulation for Lifestyle photos
* Product Color Editing
* Infographics Creation
* Product User Guide Creation
-more-

Proficient with the following :

- Photoshop
- Canva
- Invideo
-Waymark
-Zendesk
- Freedcamp
- Trello
- Asana
- ClickUp
- Dropbox
- Sendfox
- MissingLettr
- Lemlist
- Airtable
- Microsoft Teams
- Slack
-Vimeo
- Loom
-Droplr
- MS Office (Word, Excel)
- Onedrive
- Google Apps (Gmail, Drive, Docs, Spreadsheet)
- Sellerboard
- Sellerledgend
- Shipstation
- Sellbrite
- Wayfair
- Clustdoc
- Wowlister
- Sentrykit
- Rebump
- Sostocked
- Kingsumo
- Foap

Please don't hesitate to reach out to me so I can discuss with you further what I can bring to the table.