Current Employment Status:
Hired Full Time on Jan 14, 2021
I am a self-motivated and progress-driven VA who has a background in this industry. With a long-standing record of initiative and innovation in doing e-commerce related task, I have developed and executed strategies which I believe will bring value to your business.
Some of the services I offer, but not limited to:
-Amazon Seller Central/Vendor Central Management
-eBay, Etsy, Wayfair, store Management
-Account Health and Compliance Management
-Stranded Inventory Management
-Inventory and Order Management
-A+ Content Creation & Premium A+ Creation
-Brand Story Creation
-Product Listing (Flatfile)
-Product Variation Management and Suggestion
-Amazon Coupon Creation
-Fix listing issues (stranded, suppressed, blocked, no PDP, ETC.)
-Amazon Review Request
*Maintains communication with suppliers and forwarders.
*Manages purchase orders to ensure inventory levels don’t run out.)
*Takes and monitors orders placed to ensure efficient fulfillment with supplier partners or fulfillment
*Monitors customer messages to ensure fast response times.
* Handles refunds, cancellations,
*Communicate with customers quickly and correctly to ensure customers have a positive experience with the company.
-Feedback and Review Manager (optimizes processes to encourage positive ratings and deals with negative ratings)
-Respond to Customer with Defective Item and Create a Manual Fulfillment
-FBA Fee Management
-Amazon Review Request
-Open and Handle Cases on Amazon (knows how to create effective cases with- Amazon and follow up until resolved)
-Submit FBA Reimbursement Cases
-Create and Run Giveaway (Promotion)
-Create Amazon Video Ad
-Photo Manipulation for Lifestyle photos
-Product Color editing
-User Guide Creation
Proficient with the following :
- MS Office (Word, Excel)
- Google Apps (Gmail, Drive, Docs, Spreadsheet)
Please don't hesitate to reach out to me so I can discuss with you further what I can bring to the table.
Virtual Assistant Skills: Flexible Administrative Skills/ Data Entry/ Advertising/ Internet Research/ Google products/ Microsoft Offices and other Virtual Assistance Software Tools
Excellent Oral and Written Communication Skills in English.
I have over 4 years of experience as a graphic artist. Photo Editing/ Making a layout for various themes/ Changing the background/ Making flyers/ Logo designs.
Customer Service Skills: Clear phone, Email, and Live Chat Communication/ Persuasion Skills/ Time Management and Flexibility/ Closing Ability/ Empathy Ability/ Situation Evaluation and Attentiveness
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