Current Employment Status:
Hired Full Time on Jan 14, 2021

82 4d089d94c01090e8 80bf d9

E-commerce Specialist/Amazon Account & Compliance Management

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EXPECTED SALARY
Php 75,000.00/month
( $1,402 USD )
EDUCATIONAL ATTAINMENT
Not Specified
AVAILABILITY
40 hrs/wk
( $8.10 USD/hr )
EXPERIENCE OVERVIEW
no experience given
BASIC INFORMATION
Age:
33
Gender:
Female
Location:
Manolo Fortich, Bukidnon
Tests Taken:
IQ
Score:  125

DISC
Dominance:36
Influence:15
Steadiness:31
Compliance:18

English
 C1(Advanced)
Last Active:
December 7th, 2022 (52 days ago)
Member Since:
December 8th, 2018
SKILL SUMMARY

Hi! I'm Upgrade to see actual info and I'm the missing piece in growing your business.

I am a self-motivated and progress-driven VA who has a background in this industry. With a long-standing record of initiative and innovation in doing e-commerce related task, I have developed and executed strategies which I believe will bring value to your business.

Some of the services I offer, but not limited to:

-Amazon Seller Central/Vendor Central Management
-eBay, Etsy, Wayfair, store Management
-Account Health and Compliance Management
-Stranded Inventory Management
-Inventory and Order Management
-Storefront Creation
-A+ Content Creation & Premium A+ Creation
-Brand Story Creation
-Product Listing (Flatfile)
-Product Variation Management and Suggestion
-IPI management
-Amazon Coupon Creation
-Fix listing issues (stranded, suppressed, blocked, no PDP, ETC.)
-Amazon Review Request
-Purchaser
*Maintains communication with suppliers and forwarders.
*Manages purchase orders to ensure inventory levels don’t run out.)
-Order Manager
*Takes and monitors orders placed to ensure efficient fulfillment with supplier partners or fulfillment
centers.
-Customer Support
*Monitors customer messages to ensure fast response times.
* Handles refunds, cancellations, emails, inquiries, and complaints.
*Communicate with customers quickly and correctly to ensure customers have a positive experience with the company.
-Feedback and Review Manager (optimizes processes to encourage positive ratings and deals with negative ratings)
-Respond to Customer with Defective Item and Create a Manual Fulfillment
-FBA Fee Management
-Amazon Review Request
-Open and Handle Cases on Amazon (knows how to create effective cases with- Amazon and follow up until resolved)
-Submit FBA Reimbursement Cases
-Create and Run Giveaway (Promotion)
-Create Amazon Video Ad
-Photo Manipulation for Lifestyle photos
-Product Color editing
-Infographics Creation
-User Guide Creation
etc.

Proficient with the following :

- Photoshop
- Canva
- Invideo
-Waymark
- Freedcamp
- Trello
- Asana
- ClickUp
- Dropbox
- Sendfox
- MissingLettr
- Lemlist
- Airtable
- Slack
-Vimeo
- Loom
-Droplr
- MS Office (Word, Excel)
- Onedrive
- Google Apps (Gmail, Drive, Docs, Spreadsheet)
- Sellerboard
- Sellerledgend
- Shipstation
- Sellbrite
- Wayfair
- Clustdoc
- Wowlister
- Sentrykit
- Rebump
- Sostocked
- Kingsumo
- Foap

Please don't hesitate to reach out to me so I can discuss with you further what I can bring to the table.

WORKER SKILLS
TOP SKILLS
  • Admin Assistant
  • Data Entry
  • Email Management
  • Personal Assistant
  • Research
  • Speaking
  • Email Marketing
  • Sales Representative
  • Graphics Editing
  • Logo Design
  • Photoshop
  • Print Design
  • Customer Support
  • Email Support

Office & Admin (Virtual Assistant)
EXPERIENCE

Virtual Assistant Skills: Flexible Administrative Skills/ Data Entry/ Advertising/ Internet Research/ Google products/ Microsoft Offices and other Virtual Assistance Software Tools

SKILL RATING
  • Admin Assistant
  • Data Entry
  • Email Management
  • Personal Assistant
  • Research
  • Transcription

English
EXPERIENCE

Excellent Oral and Written Communication Skills in English.

SKILL RATING
  • Speaking
  • Writing

Sales and Marketing
SKILL RATING
  • Email Marketing
  • Facebook Marketing
  • Instagram Marketing
  • Sales Representative
  • Social Media Marketing

Graphics & Multimedia
EXPERIENCE

I have over 4 years of experience as a graphic artist. Photo Editing/ Making a layout for various themes/ Changing the background/ Making flyers/ Logo designs.

SKILL RATING
  • Graphics Editing
  • Logo Design
  • Photoshop
  • Print Design
  • Video Editing

Customer Service & Admin Support
EXPERIENCE

Customer Service Skills: Clear phone, Email, and Live Chat Communication/ Persuasion Skills/ Time Management and Flexibility/ Closing Ability/ Empathy Ability/ Situation Evaluation and Attentiveness

SKILL RATING
  • Customer Support
  • Email Support
  • Social Media Moderation

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