Admin VA | Legal Intake Specialist

Overview

Looking for full-time work (8 hours/day)

at $5.78/hour ($1,120.00/month)

Bachelors degree

Last Active

July 14th, 2026 (8 days ago)

Member Since

December 7th, 2018

Profile Description

I am a highly organized, tech-savvy Remote Support Specialist and Legal Intake Associate with a proven track record of managing high-volume, fast-paced environments. Whether managing a chaotic inbox of 120+ daily emails, pre-screening legal clients, or tracking tight deadlines, I excel at staying calm under pressure and maintaining absolute data integrity.


My professional background bridges the gap between meticulous legal administration and technical problem-solving. In my current role with a US criminal defense group, I handle a high volume of incoming communications, organize vital legal documentation. Previously, I worked in a high-stakes IT Command Center using ServiceNow, where I masterfully filtered through automated background noise to isolate, prioritize, and route critical issues under strict SLAs. I also spent time as an Information Curator for Google, a role that required razor-sharp attention to detail to resolve data ambiguities and map complex entities accurately.


I possess strong organizational judgment, meaning I know exactly when to confidently action a task independently and when to escalate it. I speak and write clear, professional English and am highly adaptable to new software and digital workflows.


Key Skills & Tools:

> Legal Administration: High-Volume Inbox Management, Client Intake & Pre-screening, Document Tracking and Calendar Management.

>Technical & Support: Incident Management, SLA Adherence, Ticket Routing, Customer Service


>Data Integrity: Multi-source Data Verification, Factual Auditing, Detail Mapping


Tools: ServiceNow, MS Office (Word, Excel, Outlook), PDF Editors, Zoom, MS Teams, Softphone Systems



I operate from a dedicated, reliable home office with high-speed internet and a solid power backup plan. I am fully prepared to align my schedule with Australian (AEST/AEDT), US, or UK business hours. Let’s connect to discuss how I can keep your administrative workflows moving accurately and on time!