• DMM Eikaiwa - Engoo Global
- Online ESL Tutor for Japanese, Korean and Taiwanese students.
• Freelance / Product Research / Drop shipping- 3 Years
- LASOCUHOO - Amazon
- Jetczo Store - Amazon
• Murdoch University Dubai - Administrator - 4 years (
-Administrative Skills
-Calling prospective students - Discussing courses offered
-Dashboard/Database/Lead Generation - Administrator
-Sugar CRM - Leads Database Management
-Google Ads/Facebook Ads Tracking
-Webchat/Live Greeter
-Marketing Assistant/Data Capture
• Intercontinental Hotels Group (IHG) Crowne Plaza Hotel Dubai - Front Office / Gift Shop Supervisor - Purchasing Coordinator - 2.5 Years (
-Administrative Skills
-Online Faxing System
-Sales/Retail/Stocks maintenance
-Inventory
-Analyzing sales figures
-Ensure that all tea
-Assist and train new staff
-Manages guest requests and handles complaints promptly and completely
-Maintain professional appearance and attitude of a Front Desk with a focus on hospitality and guest service
Trainings Completed and Additional Tasks in Crowne Plaza
Reception Hostess – Guest Relations Hostess June 2011–April 2012
Purchasing Coordinator - April – June 2012 (Training)
Front Office Administrative Assistant –April – June 2013
•TGI Fridays - Kuwait Food Americana - DUBAI UAE - 1 year (
-Receptionist
-Welcomes guests and assists them accordingly
-Oversees guests are attended to as well as entertained properly
•Ayala Malls Group - Glorietta (Makati)/ Marquee (Angeles Pampanga) - 2 years (
-Concierge Representative/ Receptionist
-Experience working overtime
-Experience working in other malls
• Mossimo-Robinson Starmills - Pampanga/Sm Pampanga - 3 Years - (
-Customer Relations Personnel
-Cleaning and closing procedures
-Experience working as a team-Experience working under extreme pressure and time constraints-Experience working overtime
-Experience working on other branches
COMPUTER SKILLS / SOFTWARE
•Microsoft Office
•Adobe / Canva
•Sugar CRM
•Golden B2B Online Faxing System Software (Procurement)
•PayTRAX – Payroll Software
•LiveAdmins – Live Chat Software for Web Chats
•Micros
•ClickUp
•Multilogin
•Slack /
•Shopify
•Opera
“I have a team of 6 VA's that pretty much do everything for me”
Elishama Jiles
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